Jobs for Developers

Software Engineer (L3)

TwilioRemote; Ontario, CanadaFull-time$110k - $270k*Jan 18, 2024
Apply for this job

See yourself at Twilio

Join the team as our next Software Engineer

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.


Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help Twilio keep pace and innovate solutions with the evolving Messaging Compliance ecosystem for the Toll Free Channel. 


Our team enables customers to send messages in Compliance for their Toll Free number types. We power the customer’s journey through setting up their phone numbers and sending messages which are within the regulations and requirements of our partners in the ecosystem. We build products that would enable customers to send messages in compliance with ease of use and a great customer experience.


In this role, you’ll:

  • Own multiple services powering Twilio’s Toll Free Verification services
  • Design and develop elegant and scalable solutions across a wide variety of contexts, fronted with a highly available and responsive API
  • Technical leader and a mentor to junior members of the team
  • Work in a distributed-first team and collaborating with a variety of engineer and non-engineer roles across multiple teams and business units


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!



  • Strong fundamental knowledge of software development and best practices, especially with respect to web service implementation.
  • Understanding the ins and outs of external systems integration, with defensive and hardened approaches to mitigate downstream issues.
  • Understanding how to build asynchronous services for customers
  • Demonstrated commitment to seeking diverse viewpoints and acting with intention to create an inclusive team environment.
  • An unwillingness to settle for “good enough”, instead staying focused on longevity through well-tested code and continuous improvement.


5+ years of Engineering experience, developing and maintaining high traffic services.

  • Experience with JVM languages. Python and Go familiarity is helpful.
  • Familiarity with DynamoDB is awesome, but not strictly required.
  • Maintaining and operating always-on cloud services.



This role will be remote, and based in Canada.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.


So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!


If this role isn't what you're looking for, please consider other open positions.


Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Alternative Jobs