Jobs for Developers

Site Reliability Engineer

DiligentBudapest, HungaryFull-time$100k - $250k*Jun 30, 2023

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About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview 

Diligent is looking for a Site Reliability Engineer to join our Site Reliability Engineering team. The SRE team is responsible for the support of multiple global SaaS applications in Diligent datacenters and Diligent cloud deployments. The ideal candidate will be passionate about automation and have good troubleshooting skills. We are looking for a team player with excellent communications skills, who is committed to continuously improving and delivering results.  

Key Responsibilities  

  • Maintenance and support of global applications which run on CentOS, Microsoft Windows, and Kubernetes. 
  • Supporting Service Requests and Incident response requirements of multiple global applications, which run within Diligent’s datacenters and in the cloud. 
  • Supporting development teams and working with them to resolve issues within the non-prod environments.  
  • Create and maintain documentation on run books and environment configurations.   
  • Provide support to development teams on monitoring, scalability, and reliability.

Required Experience/Skills: 

  • Systems administration experience (Windows or Linux). 
  • Experience with Kubernetes, Docker, or related containerization software.
  • Prior application support experience is a plus
  • Excellent verbal and written communication skills. Cross functional collaboration skills and relationship building skills are a must. 
  • In-depth knowledge of scripting is required; you will be managing infrastructure and applications in 10 different datacenters around the world.  
  • Experience with Jenkins, Octopus, Terraform, and Ansible is desirable.  
  • Cloud experience (AWS or Azure) is a plus
  • Experience with GitHub Cloud.
  • SignalFX, ELK stack, OpenSearch or other monitor tools experience are a plus.  
  • Analytical and results focused, but with a strong ability to multitask
  • Exceptional communication skills in English, both written and verbal, across all audience levels. Hungarian would be a plus. 
  • Comfort working both independently and in a team setting Accountability mindset, for oneself and others   

What Diligent Offers You 

  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

 

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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