Senior Director, Engineering - Platform and Services

About the team:

The HashiCorp Platform team is the backbone of product delivery for HashiCorp engineering. We build the HashiCorp Cloud Platform (HCP) along with an Internal Platform and Services that power HashiCorp’s software delivery. This role is responsible for leading engineering for the Internal Platform and Services.

HCP is a customer facing product that allows us to provide a unified experience for HashiCorp products being offered as cloud services.

HashiCorp engineering, including HCP, relies on an integrated suite of services built by the Internal Platform and Services teams:

• An application platform that runs on top of major cloud providers to enable a range of cloud service and application delivery (built using HashiCorp’s tools)
• OSS and cloud service build and delivery pipelines
• The HashiCorp release distribution services
• Site Reliability Engineering, operations, monitoring, and incident management tooling
• Developer productivity tools including SDKs, libraries, and on-demand remote development environments

About the role:

The Sr. Director of Engineering for Internal Platform and Services will be responsible for running the infrastructure platform that underpins the HashiCorp Cloud Platform and Cloud Products along with the software delivery and operations tooling that makes all of our product delivery possible. You will create a vision for the future of software delivery and operations at HashiCorp and encode that vision into a tightly integrated set of tools that create a delightful experience for our engineers.

Success for these teams includes...

• Creating an excellent software delivery and operations experience for HashiCorp engineering
• Delivering a reliable infrastructure platform that builds in security and reliability best practices
• Automating away toil and refining processes to allow us to scale our service footprint with increasing efficiency
• Supporting service engineering teams to ensure our services are designed to be resilient and reliable
• Building and procuring software delivery tools that can be tightly integrated to provide leverage to engineering teams while abstracting away concerns of process, auditability, testability, and deployment strategies

In this role you can expect to:

• Align the team around a shared vision and roadmap that shape the future of our Internal Platform and Services
• Build learning and adaptation into everything that the team does
• Ensure high availability of the platform through thoughtful monitoring, and release practices, and an efficient incident management system
• Work closely with our security team to develop policies that ensure our systems are kept secure and build those into our platform and tools by default
• Partner with product managers, software engineers, customer success, and business leads to define your team’s roadmap
• Hire and grow a diverse team in a fast-scaling organization
• Support the career growth for individuals on your team
• Contribute to company-wide initiatives led by our R&D leadership, recruiting, and people teams

You may be a good fit for our team if you have:

• 15+ years of experience in world-class technical organizations
• Built and managed a team of 75+ engineers
• You have delivered similar solutions for a SaaS/Cloud service through a phase of significant growth
• You have managed a Site Reliability or Production Engineering department
• You have managed a cloud delivery platform (internal or as a product) including software delivery or build / release tools offered as a service at scale
• You have 5+ years of experience managing through managers or directors
• You’ve worked to operationalize complex software at scale
• You have expertise in one or more of the major public clouds: AWS, Azure, GCP
• Experience working in a fully remote organization is a bonus 

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