Cloud Engineer III - Remote Mexico (Remote - Mexico City & Jalisco)

Career Level Summary

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of
• related job disciplines.
• Solves complex problems.
• Works independently, receives minimal guidance.
• May lead projects or project steps within a broader project or may have accountability for on-going
• activities or objectives.
• Acts as a resource for colleagues with less experience.
• Level at which career may stabilize for many years or until retirement.

Critical Competencies

• Listens attentively, clarifying messages and expectations and asking thoughtful questions to determine any unstated needs of the speaker.
• Responds to others’ non-verbal behavior and picks up on the true message, whether spoken or unspoken.
• Validates the intent of the message and offers appropriate constructive input.
• Continuously reviews personal and team results against desired standards and takes corrective action to ensure success
• Consistently displays an outstanding degree of involvement and engagement which inspires others.
• Proactively takes on additional assignments to stretch own capabilities and contributes to overall team performance levels.
• Conducts a deep review of data and issues to quickly reveal the root cause of problem.
• Recommends interim and long-term solutions to complex problems to ensure successful resolution.
• Executes solutions to complex problems; guides the analysis of a problem all the way to a successful resolution.
• Breaks down complex information (e.g., legal, operational risk, and regulatory data) into understandable terminology and actionable concepts.
• Uses technical knowledge and expertise to generate comprehendible, broadly-applicable communications based on new and non-typical data.
• Designs differentiated technical communications (content focus, style, presentation, etc.) for various internal and external audiences based on an understanding of their differing levels of familiarity with technical language.
• Gains insight into how customers utilize technology for their competitive advantage and applies this knowledge to suggest areas for improvement.
• Conveys the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner.
• Contributes to product development by identifying industry change, listening to customer needs, capturing feedback and communicating that feedback to the business.
• Considers team members’ time commitments in creating schedules and project plans, carefully structuring the amount of time devoted to each task.
• Follows up and keeps others (i.e., senior leaders and team members) informed of progress on tasks and project responsibilities.
• Defines the objectives and resources required to successfully complete a project and manages the team to complete work within established timeframes.

Key Responsibilities

• Other Incidental tasks related to the job, as necessary.
• Create well-designed, documented, and tested software features that meet customer requirements.
• Identify and address product bugs, deficiencies, and performance bottlenecks.
• Working with customers engineering teams on a wide variety of projects
• Writing infrastructure as code (CloudFormation, Terraform)
• Implement automation/DevOps best practices for CI/CD, IaC, Containerization, etc
• Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)
• Collaborate with fellow Rackers and customer key stakeholders to deliver projects, such as implementing Cloud-based technical architectures, executing migrations, and optimizing applications that enable business objectives.
• Serve as a technical advisor and perform troubleshooting to resolve technical challenges for customers.

Knowledge

• Extensive knowledge of cloud services, methodologies, best practices, and tools
• Solid understanding of Cloud infrastructure
• Knowledge about common security frameworks and standards (NIST, HIPAA, PCI, etc)

Skills

• Generic DevOps Skill Baseline Coding
• Scripting/ Programing language/ Configuration Management/ Container (1 or more at 100 level)
• Continuous Integration / Continuous Deployment
• VCS (Git Based VSC)
• family with commit, branch, merge, review process
• understand pre/post hook
• design/implement branching strategy (e.g., git flow, GitHub flow)
• design/implement group development collaboration process (access control, code review/approval, integration with other CI tools)
• Artifact Repository
• familiar with one of the popular antifactory management tools
• CI/CD tools
• implement CI services (VCS, antifactory repo, build, release)
• Design/implement CI/CD pipeline
• Operating System familiar with Linux or Windows OS
• Cloud Skill Baseline
• Automation
• IaC
• use cloud IaC language to implement cloud resources or operation process
• use orchestration tools to organize IaC code and inject configurations
• CI/CD
• Implement CI services (VSC, Artifacts repo, build service pipeline service)
• implement CI/CD pipeline to build/deploy infrastructure or application
• design/implement best practice CI/CD
• Landing Zone (Multi Account Framework)
• Identity Access Management (IAM)
• Security
• Networking
• Compute (VM, Container platform, Function)
• Virtual Machine workload
• Implement serverless solution for operational purpose
• Data storage, Database
• configuration management
• Secret Management
• Monitoring and Logging
• Message Queues

Education

• Bachelor's Degree in field related to role required.
• At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement; if substitution allowed, regional equivalent to High School Diploma is required.

Certifications Preferred:

• AWS Certifications
• GCP Certifications
• Azure Certifications
• CNCF Certifications

Experience

• 5 – 7 years of experience in the field of role required.

Physical Demands

• General office environment: no special physical demands required.
• May require long periods of sitting and viewing a computer monitor.
• Schedule flexibility to include working weekends and/or evenings and holidays as required by the
• business for 24/7 operations.

Travel

• Occasional domestic/international travel, less than 25%

Sponsorship

• This role is not sponsorship eligible.

Language Requirements

• Bilingual - English and Spanish