See yourself at Twilio

Join the team as our next Software Engineer for Conversations team!  

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

 

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help build up the core platform for one of the most strategically important products in Twilio.

Our team is responsible for an omni-channel messaging platform that seamlessly connects SMS, Whatsapp, email and several other channels, for solutions both internal and external to Twilio. Besides the challenge of continuously enriching our solution with new and exciting features, there is also the need to scale and care for our ever growing customer base - expected to increase exponentially during these next years. 

 

Responsibilities

In this role, you’ll:

• Contribute to building of Conversations Services and Tools
• Deliver new product features and help the team make our services more resilient
• Participate in Product Backlog grooming and estimation processes along with other Agile ceremonies
• Contribute to design and feature ideas and betterments to the backlog
• Automate manual processes and develop tools (in accordance with Rules of Engagement) to avoid repetitive work
• Write top class code and cover it with unit, integration, cluster and end-to-end tests to achieve high levels of code coverage and detect defects early
• Deploy code to the cloud; learn and use AWS tools like DynamoDB, SQS, ElasticCache, etc. and maintain operational excellence through Runbooks & Metrics
• Learn Twilio’s distributed system and microservice architecture through Senior engineers, Principals and Architects

 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required:

• 0-2 years of experience with building, maintaining and scaling backend services in Java.
• Strong understanding of data structures and algorithms and Java fundamentals
• Strong fundamental knowledge of software development best practices for RESTful service implementation.
• Oral and written communication skills: be prepared to frequently propose and discuss ideas and implementation with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo! 
• Curious mindset - we’re not looking for someone with all the answers, but rather someone who is prepared to grow with us. 
• Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.

 

Desired:

• Experience developing for AWS services - DynamoDB, SQS, and more.
• Docker and containerisation in general - K8 would be a plus. 
• Experience participating in development for large scale services.

 

Location 

This role will be Remote and based in Estonia