See yourself at Twilio

Join the team as our next Software Engineer

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is growing rapidly and seeking  a Tech Lead for the Data Platform team in the Flex Business Unit. The Flex Data Platform team owns the Kafka data pipeline for all Flex teams, provides eventing support for all of Flex and owns the framework for backend services to aggregate data to be used by the UI. As part of the Flex team, you will collaborate in the design and implementation phases of cloud-based distributed systems to build the next generation customer interactions platform for Flex. Additionally, you’ll have the opportunity to influence and implement architectural solutions that will enable us to achieve our goal of being the world’s most trusted communication platform. Not only will you have the opportunity to work on some of the most complex and exciting technical problems in the industry, you will also be working across the product scope based on priority needs and work directly with other teams to deliver some of the most innovative solutions around.

Responsibilities

In this role, you’ll:

• Collaborate with other team members, including our Product team, to help influence, own, and improve our product offering
• Influence teams to continuously be improving while supporting progressive ways to solve problems; adopt new technologies and strategies where applicable.
•  Drive architecture and building systems for multiple orders of magnitude of growth. Every big idea starts small: open up boundaries and keep raising the bar as  solving small problems can bring big results. Never settle and keep pushing yourself and the teams forward.
• Drive quality by writing unit tests, functional tests, and performance tests in a continuous delivery environment. Always look for the next opportunity for Twilio to improve our quality, reliability and security to continuously earn our customers trust.  
• Support production operations, building, releasing and assisting with team on-call. Teams will be small and empowered so that you can move fast and ship to production multiple times in a 2 week sprint
• Evaluate opportunities, risk and technical strategies and provide key findings to internal partners.
• Develop and maintain software contributing to the overall success of the Flex product
• Champion good engineering habits (development and testing techniques, security, tech debt balance, agile habits, mentorship) within your team

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years of software development experience in Java or a related OO language
• Experience with designing and building distributed systems, event-based or asynchronous service communication, and microservices architecture
• Experience with AWS, GCP or other public cloud providers
• Positive attitude and aptitude to learn and execute quickly in a small team
• Experience implementing modern automated testing approaches
• Champion good engineering habits (development and testing techniques, security, tech debt balance, agile habits, mentorship) within your team
• Strong communication skills: in person, on paper, or in code. You can explain technical concepts to product managers, other engineers, and support
• Ability to work on-call rotation weekend and holiday hours

Desired:

• Ability to influence and build effective working relationships with all levels engineers.

Location 

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
No travel is required. 

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $176,080 - $220,100.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $186,480 - $233,100.
• Based in the San Francisco Bay area, California: $207,120 - $258,900.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.