Key Responsibilities
· Monitor and provide maintenance for all related infrastructure.
· Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks.
· Mentor and assist Rackers across the Cloud Function.
· Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products.
· Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
· Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
· Collaborate and share knowledge with other Engineers and Administrators on the support floor.
Technical Expertise
· Proficient knowledge of Cloud Platform Products such as GCP.
· Proficient skills in at least one of the following languages: Python, Linux, Shell scripting.
· Proficient skills with git and git workflows.
· Good with Linux administration.
Highly skilled in Terraform/IaC .
· Proficient skills in leveraging CI and CD tools to automate testing and deployment.
· Knowledge of designing, building, implementing, analysing, and troubleshooting distributed, highly available systems.
· Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools.
· Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services.
· Knowledge in the application of current and emerging network software and hardware technology and protocols.
· Requires conceptual knowledge in own job discipline and broadens capabilities.
Skills
· Passionate about technology and has a desire to constantly expand technical knowledge.
· Detail-oriented in documenting information and able to own customer issues through resolution.
· Able to handle multiple tasks and prioritize work under pressure.
· Demonstrate sound problem-solving skills coupled with a desire to take on responsibility.
· Strong written and verbal communication skills, both highly technical and non-technical.
· Ability to communicate technical issues to nontechnical and technical audiences.
Education
Required Bachelor’s degree in Computer Science or 4 years' experience with Cloud Computing.
Certifications
Requires Associate level Certificates in GCP.
Experience
4-6 Experience on Google Cloud & Devops tools.
Physical Demands
· May require work on non-traditional shifts. Should be able to work in 24*7 environments.
· A willingness to work weekends and/or holidays when required as the business dictates.