Engineering Manager - Global Bank

In the Global Bank tribe, we aim to create a business account for SumUp’s customers (our merchants) across the globe that offers services and products that are accessible to all and are offered in a fair, transparent, and honest way. We want to do banking differently from how it has been done until now. We use modern technologies, techniques, and patterns and invest deeply in our product vision and execution to ensure we are delivering the best possible banking solution to our merchants.

We are looking for a hands-on Engineering Manager that will work with global cross-functional teams to develop and support customer-facing technology products. We strive for end-to-end ownership in our teams and you will be working alongside the engineering and product teams, enabling them to be successful. You’ll support our engineers to reach their full potential, mastering  their current skills and developing new competencies to advance their personal growth.

What you’ll do

• Be a technical and people leader for a cross functional squad of engineers dedicated to delivering and maintaining our critical bank systems.
• Drive technical delivery, including hands-on involvement in technical designs and code reviews, provide design feedback to enable team autonomy and a scalable and maintainable codebase.
• Collaborate closely with the Product Manager to define objectives and key results (OKRs) for the squad.
• Influence software architecture within the team and help coordinate dependencies with other teams. Advocate for the company’s strategic vision on the wider platform.
• Embrace and promote a hands-on culture, underpinned by high levels of observability and a “build-it support-it” mindset.
• Use regular 1:1s to manage performance and guide your team through their career development and best use of their personal and development skills.
• Hire. Yes, we are constantly growing and you will also be part of the onboarding of engineers.
• Engage and improve our engineering culture by leading team strengthening activities, such as offsites, hackathons, cross-team projects, and knowledge sharing sessions.
• Ensure the squad's operational excellence practices contribute to an exceptional merchant experience.

You’ll be great for this role if

• You have 2+ years experience as a hands-on Engineering Manager and have 6+ years of software development experience.
• You have hands-on experience working with backend-focused engineering teams and experience with any of the modern languages we work with (Golang, Java/Kotlin; Elixir) and are well-practiced with AWS.
• You have a solid understanding of fundamental design principles, data modeling, and API design.
• You have proven experience in building and maintaining high-scale, high-throughput, and high-availability systems in agile environments.
• You are an empathetic communicator and active listener with an adaptive, servant leadership style, capable of applying development and feedback frameworks.
• You care about empowering people and embody our Values (Founder's Mentality, Team First and We Care).

Why you should join SumUp

• Be part of a global tribe building a banking solution from the ground up and delivering impactful solutions to the real-life problems of millions of SumUp merchants all over the world
• Be part of a welcoming and international community of 3000+ people from over 50 nationalities across 12 global offices
• SumUp Corporate Pension Scheme (qualifying earnings)
• Competitive Health Insurance Cover with Vitality (including optical, dental) 
• Life Assurance cover with MetLife for 2 x your salary
• Learning & development budget: €2000/year
• Babbel: unlimited access to the Babbel platform to learn up to 14 languages
• SumUp Sessions: Confidential, accessible self-care. A mental health & wellbeing tool available to all employees through access to licensed psychotherapists
• Fitness Matters: SumUp’s very own Fitness trainer with daily Zoom sessions. To focus on getting the heart rate up, leaving the desk for a while and having a great SumUp experience together!
• Break4me - 1 month paid annual leave after 3 years of service

About SumUp

Be empowered to do more that matters.

At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 36 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.

Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. 

SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.

Explore career opportunities with us and join a team driven by collaboration, innovation, and a shared vision of creating a world where everyone can build a thriving business. Discover more about our vibrant and inclusive work culture and how we work on our careers website, and follow our journey on LinkedIn and Instagram.