DevOps Team Lead

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and New York, LetsGetChecked empowers people to take control of their health and live longer, happier lives.

Our DevOps teams own the cloud infrastructure that supports most of the business in the company. You will enable a variety of projects, services and products while reporting to our Head of Cloud Infrastructure and working closely with Data and Product Engineering, InfoSec, Architecture and Ops Leadership. You should be able to work with your team and inspire them to reach their goals. You will also be involved in design, architectural and future roadmap discussions to help evolve our technology to achieve our mission. 

You will join us in leading and managing a highly enthusiastic and technically sound team who take pride in building and maintaining our large scale, distributed platform spanning across multiple geographic locations. LGC uses a combination of both proprietary and open source tools to solve the many challenges at hand. Our platform resides fully in AWS, operates in dozens of markets globally and focuses on ease of use for our customers along with integrity & security for the data they trust us with.

Responsibilities include, but are not limited to, the following:

• Lead the daily scrums, drive other agile ceremonies, own the team backlog
• Provide technical and people leadership for a team of engineers, fostering a culture of support, collaboration, and high performance in the team
• Hands-on participation in tasks such as coding, peer reviews, tests, etc
• Keep team and yourself up-to-date with industry trends and developments
• Be a technical leader who can drive and challenge our technical direction
• Help shape the interactions between your team and other teams in the company, with a focus on efficiency and remote-first, among others
• Assist in the definition and delivery of the technical roadmap providing strategic thinking from a technology standpoint
• Work closely with Product Engineering to align on your team’s capacity
• Work closely with Architects and Principal Engineers, to discuss and agree solutions acting as initial point of contact for your team and facilitating the inclusion of your engineers as required
• Work with the TechOps team to keep them up to date with latest tools and infrastructure changes
• Prepare and follow with the Induction for the new DevOps engineers joining your team
• Facilitate continuous improvement in the team by reviewing performance metrics and ensuring improvements identified from retrospectives are actioned
• Help your team grow as professionals by providing feedback and seeking out new opportunities for them to extend their reach and improve their technical acumen
• Build trust within the team, being transparent about challenges, failures, and successes
• Assist Head of Cloud Infrastructure and Talent Acquisition in hiring and retaining top talent as required
• Constantly review team composition and numbers to make sure it is fit to achieve its mission
• Define, track and communicate quarterly team goals via OKRs
• Responsible for performance reviews and for personal development, holding regular 1:1s with team members and agreeing personal growth goals
• Ensure the data systems owned by your teams meet the availability and performance expectations of the business
• Provision of broader support for data teams / users across the company

What you’ll need:

• 3+ years experience at Senior+ level in a DevOps Lead role (Software Engineering, SysOps, Cloud Infrastructure, Continuous Delivery, Solution Architect, etc) while involved in the delivery of complex solutions
• 1+ years of experience leading technology teams with at least 3 direct reports
• Expertise managing cloud platforms, AWS / GCE / Azure (ideally AWS)
• Proficiency in systems scripting languages like Powershell and Bash
• Windows Server and Linux (AWS Linux and Ubuntu / CentOS / Debian)
• Strong knowledge of network protocols at different levels (TCP / IP, HTTP, DNS, etc)
• Experience implementing Site Reliability Engineering principles and practises
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Familiarity with the stack in use is an advantage (.NET, Packer, Terraform, AppVeyor, Consul, Jenkins, Octopus, Cortex, Zabbix, Prometheus, Kubernetes, Grafana, configuration management tools, other HashiCorp tools)
• Enforcer of best practices with regards to security and compliance
• An analytical mindset, able to assimilate, correlate and combine multiple stakeholder perspectives
• A history of working in start-ups or other fast-paced environments handling multiple priorities
• Ability to establish credibility and build relationships at all levels
• An excellent communicator (in English), proactive and self-sufficient, with strong organizational, time management and problem-solving skills
• Passion for best quality practice and continuous professional development
• A Bachelor's Degree in Computer Science or a relevant discipline or equivalent

Benefits:

• Health insurance
• Annual Compensation Reviews
• After 90 days you will be eligible to avail of Flexible PTO. At LetsGetChecked we have a Flexible PTO policy where you are not restricted to a specific number of holiday days/annual leave
• Free monthly LetsGetChecked test as we are not only focused on the well being of our patients but also the well being of our teams
• A referral bonus program to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career

Why LetsGetChecked?

Together we have a common goal to help people live longer, happier lives.

We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning & Development through our partner Udemy.

Diversity, Equity & Inclusion:

As we continue to grow, LetsGetChecked is fully committed to creating an inclusive environment where diverse backgrounds, perspectives and experiences are valued, where each and every one of our people feels that they belong and are empowered to do the best work of their career.

To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/