Staff Software Engineer, Customer Usage Data Platform

Posting Open Date: Sept. 13, 2024

Anticipated Posting Close Date*: Sept. 30, 2024

*Job posting may close early due to the volume of applicants.

Staff Software Engineer - Customer Usage Data Platform

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, Reddit and GitHub.

The Customer Usage Data Platform team maintains a global, real time pipeline to measure Fastly customer usage across the Internet. This pipeline is used for business and operational decisions and directly supports company revenue. The team has experienced an order of magnitude growth in data volume over the past three years. We maintain multi-region storage and satisfy low latency requirements for Fastly’s real-time observability API and low loss message delivery for historical observability, revenue systems, and operational visibility.

As a Staff Software Engineer you will lead the design and development for highly-available, scalable, distributed systems to enable Fastly to meet the challenges of sustained growth.

What You'll Do:

• Take ownership of features from planning to deployment, facilitating review and discussion with peers and partners, and ensuring features as implemented meet product requirements
• Work collaboratively with customer support, solutions, product, and sales teams to produce data and APIs that unlock additional revenues
• Clearly communicate upward and outward to articulate trade-offs, set and adjust expectations with your manager and partners
• Collaborate with your teammates through design discussions, code and design reviews, advocate for software development best practices, and mentor junior teammates
• Join our on-call rotation to ensure the data from our global customers is available within agreed upon SLAs

What We're Looking For: 

• Hands-on experience developing highly available, reliable REST APIs — Most Staff level engineers at Fastly have at least 7 years of related experience
• Professional experience with Go (golang), Java, and/or C++
• Strong understanding of service-oriented architectures, and design patterns
• Experience building global-scale distributed systems
• Strong written and verbal communication skills
• A great teammate with strong collaboration skills who is humble and empathetic
• Experience working with teams distributed across different time zones
• Ability to learn new skills quickly and share what you have learned with the broader team

We’ll be super impressed if you have experience in any of these: 

• Experience building and scaling real time and near real time APIs in Go
• Experience building backend features utilizing Clickhouse, Open Telemetry and Prometheus 
• Experience building and scaling relational databases
• Experience implementing stream processing pipelines
• Experience building analytical tools & machine learning platforms

Work Hours:

This position will require you to be available during core North American business hours and occasional nights and weekends for on call rotation.

Work Locations & Travel Requirements:

This position is open to candidates in any US Fastly Office with a preference on the following office locations:

• San Francisco, CA
• Denver, CO
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. Remote applicants will not be considered and we are not able to support relocation.

This position may require occasional travel as required by your role or requested by your manager. Travel is typically to an office location for events like tech summits, team summits, and planning activities.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: 

The estimated salary range for this position is $195,720 to $244,640.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.