See yourself at Twilio

Join the team as our next Product Data Scientist in our Data Science & Growth team. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

 

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to craft and deliver models as well as contribute to the product vision, strategy, and roadmap for Twilio’s AI/ML messaging products and services.  This is a unique role where you will play the part of both a Data Scientist and a Product Manager. 

 

Twilio is looking for a Product Data Scientist to join the Data Science & Growth product team of our Messaging business unit. You will understand the needs of our customers and build products that solve that need at a global scale. Working side by side with other product managers and engineering counterparts, you will collaborate to craft and deliver on the vision, strategy, and roadmap for our AI/ML messaging products at Twilio.

Responsibilities

In this role, you’ll:

• Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value.
• Own the models, product strategy, roadmap, and release cadence for a major part of Twilio’s AI/ML products. 
• Support the engineering team in delivering quality features efficiently, and your global go-to-market team in selling them. 
• Get your hands dirty, align executives, convince peers, and coordinate dependencies to get-it-done.
• Seek out unique points of view to deliver products that reflect the global population and make communication more inclusive for all.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required:

• Bachelor's Degree in Computer Science, Math, Statistics, Economics or equivalent
• Minimum of 7+ years of working as a Data Scientist, ideally focused on experience building customer-facing cloud products for businesses or developers.
• Experience owning and deploying models from conception to production, as well as managing how and where these models fit into a broader suite of product offerings 
• Experience working in an agile/SCRUM development process with globally-distributed teams and customers, occasionally working non-standard hours.
• Advanced level proficiency with with SQL and Python
• Ability to speak and write in English fluently.

Desired:

• Masters or PhD in Computer Science, Math, Statistics, Economics or equivalent
• Experience creating dashboards in Looker and Tableau
• Experience managing products/services in the identity verification, authentication, fraud, messaging, or telecom spaces, and building reporting, insights, BI, or analytics features.
• Experience working with direct sales, marketing, and defining pricing/packaging

 

Location 

This role will be based in our Bengaluru, India office. Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

 

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

 

If this role isn't what you're looking for, please consider other open positions.