Jobs for Developers

Staff Engineer - Customer Identity Access Management (CIAM)

FastlyFull-time$181k - $226kSan Francisco, CaliforniaJun 7, 2024
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Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 6/7/24

Anticipated Posting Close Date*: 6/21/24

*Job posting may close early due to the volume of applicants.

Staff Software Engineer - Customer Identity Access Management

The Customer Identity Access Management team (CIAM) is responsible for building solutions that enable Fastly customers to securely collect, organize and manage their users' identities and profile data from one centralized place. We help our customers control their users' access to applications and services within their organization by offering seamless access control mechanisms, advanced authentication methods, progressive profiling, and a consolidated identity. 

We are looking for a highly motivated full-stack staff software engineer to join our team. You will work on functional areas including role based access control, SSO, and SAML.  We are a mixed Ruby/Go shop, so you will have a chance to learn or continue your skills with our current GoLang IAM application.  For API features that require user interfaces, you will work with Typescript and React to build solutions that delight our customers. You will also work on the evolution of our services, with attention to collaboratively designing data and service boundaries that are scalable and fault tolerant. If you’re passionate about developing innovative solutions to complex problems, and you thrive when building a positive and collaborative environment, we encourage you to apply for this role!  

What You'll Do:

  • Lead the design, development, deployment, and maintenance of the applications that involve the customer Identity and Access Management (CIAM) systems and solutions
  • Collaborate with engineers across the entire organization to leverage our authorization and authentication strategy and implementation.
  • Own features from start to finish, facilitating review and discussion with peers and partners, and ensuring features as implemented meet product requirements
  • Partner with your engineering leaders to build out and execute on everything from project design to engineering and security standards
  • Clearly communicate upward and outward to set and adjust expectations with your manager and partners
  • Participate in on-call rotation

What We're Looking For: 

  • Hands-on experience developing complex applications in Go and/or Ruby. Most Senior Engineers at Fastly have at least 7 years of relevant coding experience. 
  • Front end development experience with React and TypeScript
  • Strong understanding of service-oriented architectures, microservices, and design patterns
  • Familiarity with authentication standards and technologies such as JWT and OIDC.
  • Exceptional written and verbal communication skills and ability to produce quality documentation.
  • A great teammate: communicative, collaborative, empathetic
  • You have experience working with teams distributed across different time zones
  • Experience in Service-to-service communication

We’ll be super impressed if you have experience in any of these: 

  • Hands-on experience with CIAM solutions such as SSO, SAML, OAuth and SCIM
  • Microfrontend architecture
  • Experience building authentication and authorization products, especially authorization frameworks for applications (preferred distributed systems)
  • Experience in Security-focused products, Rate Limiting, DDoS mitigation, etc.

Work Hours: 

  • This position will require you to be available during core business hours and occasional nights and weekends as required for the on call rotation. 

Work Location(s) & Travel Requirements: 

This position is open to both hybrid and remote candidates. Preferred hybrid locations for this position are:

  • San Francisco, CA
  • New York, NY
  • Denver, CO

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  We will consider highly qualified remote candidates in the United States.

This position may require travel as required by your role or requested by your manager.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The estimated base salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.


We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.


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