Software Engineer L2 - Phone Numbers

See yourself at Twilio

Join the team as Twilio’s next Software Engineer L2.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

This position is needed to drive the innovation and creation of cutting-edge products that serve the needs of developers, builders, and operators. You will be a crucial bridge between Product and Design, tasked with developing low-latency, scalable distributed systems and APIs. Your collaboration and expertise will be fundamental in delivering robust solutions that power our users' success. Join us and play a vital role in building the future of developer tools, where your impact will resonate throughout the tech community.

Twilio is growing rapidly and we're proud to have our Phone Numbers Product drive industry direction through breadth, depth, and innovation.  We're looking for an accomplished software engineer to join us as we begin the next stage of Phone Numbers at Twilio, pushing forward the entire industry in the process.

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Responsibilities

In this role, you’ll:

• Collaborate and brainstorm product ideas with product managers, designers, and engineers.
• Design and build highly scalable and available services.
• Build REST APIs and Event based systems used by all Twilio customers.
• Constantly improve services that power Twilio’s top products and generate significant revenue.
• Truly own the product you work on.  Be responsible for SLA, on call, incident resolution, customer feedback, and participate in blameless post-mortems to make our products better.
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Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2+ years of experience with an Object Oriented Language such as Java, C#, Go, or equivalent. with at least one framework in which you can be called an expert.
• 1+ years of experience working with highly scalable large distributed systems, microservices, relational databases like MySQL, data pipeline systems, and frameworks to build high-performance RESTful web services.
• Well versed on what makes a good REST API.
• Experience designing, building, and supporting enterprise grade mission critical user-facing systems.
• Strong cross-team communication and collaboration skills. You work with your team towards common goals. 
• A healthy ability to manage and resolve conflict - You can listen, present, and question effectively.
• Knowledge of processes and engineering best practices in all phases of the software development life cycle.
• Excellent written and verbal communication skills - you are confident in writing down and presenting your ideas throughout the development lifecycle. You are also comfortable providing and receiving feedback in an Agile environment.
• Experience with AWS, Azure, or Google Cloud.
• Bachelor's degree (or equivalent).
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Desired:

• Experience with PHP and/or Python is a plus.
• Experience with React, Typescript, Node.js, or equivalent is a plus. 
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Location

Location

This role will be remote in the US but is not eligible to be hired in the states of California, Connecticut, Pensilvania, New York, New Jersey Washington State.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

• Based in Colorado or Washington D.C. : $112,320.00 - $140,400.00 USD 
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $118,960.00 - $148,700.00 USD.
• Based in the San Francisco Bay area, California: $145,280.00 - $181,600.00 USD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.