Senior ServiceNow Engineer

Location Details: Colombia - Remote

Join our team

We are seeking a highly motivated ServiceNow software engineer and developer who enjoys working across multiple areas of the platform. You will contribute to various modules such as core ITSM, Portal Development, Security VR & SIR, Workplace Services, GRC, CSM, HR Case Management, and Custom Applications. As a member of the ServiceNow Center of Excellence team, you’ll collaborate with internal stakeholders to deliver ServiceNow workflows and automation, driving efficiency and innovation across GoDaddy!

What you'll get to do...

• Work with a team to implement, maintain, and support multiple ServiceNow modules and custom code
• Work with other internal teams to understand their ServiceNow requirements and implement those requirements in the platform
• Identify, plan, and implement solutions that contribute to the overall ServiceNow Platform
• Solve problems and find solutions independently using available tools within ServiceNow
• Debug complex issues found in production between multiple systems or services
• Automate business processes within ServiceNow using server-side JavaScript
• Participate in small, cross-functional, agile teams in various agile ceremonies (e.g. stand-up, facilitate a pair programming session, code review with others, drive an idea at sprint planning, retrospective, etc.)
• Support the larger team as part of an on-call rotation (10-20% on-call time)

Your experience should include...

• 4+ years experience in Engineering roles
• 2+ years of experience working with ServiceNow
• 2+ years of experience in backend JavaScript within the ServiceNow platform
• Expertise in one or more ServiceNow processes/functions – someone viewed as a go-to technical person on a team
• Familiarity and experience with ServiceNow concepts, such as business rules, workflows, flow design, integrations, and app development/design
• Ability to independently perform server-side scripting using Javascript, GlideRecord, GlideAggregate, and other internal ServiceNow APIs
• Front-end experience designing intuitive interfaces for users within ServiceNow’s portal

You might also have...

• Prior experience customizing, implementing, and configuring one of the following modules: HR Enterprise, Security SIR & VR, GRC, and Workplace Services
• Experience working with and deploying Highly Available and Highly Scalable applications
• Experience in multiple ServiceNow modules, potentially including ITSM, CSM, CMDB, and custom application development
• Experience building testing suites using ServiceNow’s ATF framework
• Experience instrumenting applications and infrastructure to collect and report on Availability, Capacity, and Performance
• Experience crafting and consuming RESTful services at scale

We've got your back...  We offer a range of total rewards that may include paid time off, bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their ideas, build professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences, and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion, and belonging principles into the core of how we work every day—focusing not only on our employee experience but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere and making opportunities more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal-opportunity employer. GoDaddy will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.