Senior Operations Data Scientist

#TeamNextdoor

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries.

Meet Your Future Neighbors

Product finance, strategy and operations (“Product FSO”) is committed to driving growth through new user acquisition and increasing engagement amongst our existing user base of neighbors. Today, we work closely with product and engineering teams to understand the impact and trends across growth and engagement while building and maintaining our quarterly and long-range forecasts. Historically, we’ve been strong in our reporting and forecasting; however, have lacked the bandwidth and capabilities to dive deeper into our data to better understand “why” we’re seeing what we’re seeing to subsequently get to “what” we should be doing about it. 

We are looking for an entrepreneurial and driven Senior Operations Data Scientist to establish the foundation of our data and analytics work. You will work closely with various cross-functional teams such as product, engineering, etc. to develop a BI layer and assist us in better understanding key metrics through causal analyses, data tooling, and dashboarding. Successful candidates will exhibit technical acumen, product sense and business savvy. You are passionate about leveraging the power of data to drive product changes with quality and agility. You are a team player. 

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment experience, providing a flexible experience for our valued employees.  

The Impact You’ll Make

The work of Product FSO is essential to the growth and success of the company and involves frequent opportunities to showcase key metrics and findings to senior leadership. In this role, you will:

• Partner closely with Finance and ProdDev leads to identifying strategic, high-impact analytical problems and innovative ways to solve them with data
• Insight discovery: Deliver data insights and drive for adoption through tools (e.g. dashboards, self-serve reporting), memos and presentations. Additionally, analyze data to identify trends, discrepancies, and opportunities for improvement. Provide actionable recommendations and insights to senior management to facilitate informed decision-making
• Analytics support: Conduct statistical analyses and modeling, exploratory/causal analysis, and metric development to uncover data insights that in turn better inform key decisions
• Performance management support: Assist in our weekly performance tracking and management of business operations. Ensure accuracy and timeliness in performance reporting, helping the team meet its short and long-term objectives
• Analytics foundation: Partner with our Analytics Engineering team to create and maintain a solid data foundation using advanced data analysis tools and techniques. Extract and manipulate large datasets to create meaningful metrics and insights that inform strategic decisions
• Collaboration: Facilitate data ownership and accountability by closely partnering with data science, product, and engineering partners to improve data robustness
• Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
• Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values

What You’ll Bring To The Team

• Advanced degree in a quantitative field and 4+ years working in data science, product analytics, or business intelligence, or equivalent (starting level is flexible)
• Strategic-minded, impact-driven, and capable of incorporating larger business context into data questions and product development
• Experience architecting, debugging, and executing SQL queries
• Excellent knowledge of Looker (preferred) or another BI/visualization tool
• Comfortable knowledge of Python or R, including common scientific computing packages and data science tools such as numpy, pandas, and scikit-learn
• Comfort with methods, tools, and packages for statistical modeling and machine learning
• Experience formulating, running, and sharing complex analyses, including different types of experiments, cohort retention studies, and other exploratory analysis work
• Intermediate knowledge of at least one big data technology such as Hive, Presto, or Spark
• Excellent written and oral communication, including ability to effectively communicate complexity to a diverse group of stakeholders
• Curiosity about how things work, from both a business and technical perspective
• A self-starter who thrives under a high level of ambiguity and autonomy

It’s ok if you don’t have all of these requirements; if you think you’d be a good fit for the role, please get in touch with us!

Bonus Points

• Past experience in solving problems in Finance or other business-facing areas
• Work experience related to social or community-based products
• Work experience related to small businesses and marketplaces
• Work experience related to advertising and auction systems
• Expertise deploying models to production
• Expertise in testing and evaluating the impact of network effects
• Knowledge of web applications and service-oriented architecture

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.

The starting salary for this role is expected to range from $175,000 to $210,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date.

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications. We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.