Jobs for Developers

Senior Manager, Salesforce Engineering

KaseyaFull-time$100k - $250k*Miami, FloridaMay 31, 2024
Apply for this job

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

Director, Infrastructure Engineering -   Miami, FL  

Are you ready to make an impact?   



Director, IT Infrastructure & Operations in a roll-up-your-sleeves environment, overseeing the organization's internal IT landscape, including multiple office locations infrastructure, and networking, with a strong background in deploying technology solutions and providing leadership and mentorship to Team members. 


  • Provide guidance and effective enterprise systems administration, including AD design, DHCP scope configuration, DNS architecture, GPO deployment, tests, etc., by owning business critical infrastructure and applications, including on-prem and cloud-based infrastructure. 
  • Identify and implement automation opportunities to eliminate repetitive tasks.  
  • Implement reliable disaster recovery and business continuity plans. 
  • Provide project management for specific projects and lead a team of system engineers.  
  • Work in collaboration with the Security team to monitor and maintain appropriate Cybersecurity controls and ensure Operational Security. 
  • SME designing, deploying, and maintaining Windows Operating Systems, AD, DHCP, LDAP, SCCM, WSUS, DNS, NTP, CA, GPO, and related core infrastructure components in an enterprise environment.  
  • Manage technical engineering group, overseeing L2/L3 escalation tickets. 
  • Establish best practices throughout the entire technical support process. 
  • Follow up with customers to identify areas of improvement. 
  • Develop daily, weekly, and monthly reports on the team’s productivity. 
  • Provide customer feedback to the appropriate internal teams, like product developers. 



  • Excellent networking knowledge (OSI network layers, TCP/IP). 
  • Great knowledge and working experience in managing Azure, O365, Active Directory, domain resolution, etc. 
  • SME in Windows server solutions, including OS installation, domain configuration, and AD architecture (GPO, AD schema, certificate-based authentication, PKI, etc.). 
  • SME in VMware, Hyper-V, KVM, or similar solutions. 
  • Proven project management abilities to guide complex projects and the ability to give instructions to a non-technical audience. 
  • Great experience managing Teams, evaluating performance, recruiting, and training. 
  • Excellent oral, written, and interpersonal skills. 
  • Excellent analytical and problem-solving skills. 
  • Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, their teams, and other employees. 
  • Ability to identify and prioritize activities for Team members. 
  • Ability to motivate, guide, and develop Team members. 
  • Bachelor's degree in Computer Science, Management Information Systems, or a related field. 
  • ITIL, CITP, MCSE, CompTIA A+, or other security certifications desired." 



Join the fastest growing tech company in the US. Earn a competitive compensation package that allows you to focus your attention on your passion in the heart of Miami's emerging tech and financial scene.   

If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you! 


Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.


Alternative Jobs