Senior Manager, Salesforce Engineering

Director, Infrastructure Engineering -   Miami, FL  

Are you ready to make an impact?   

 

WHAT WE ARE LOOKING FOR:  

Director, IT Infrastructure & Operations in a roll-up-your-sleeves environment, overseeing the organization's internal IT landscape, including multiple office locations infrastructure, and networking, with a strong background in deploying technology solutions and providing leadership and mentorship to Team members. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Provide guidance and effective enterprise systems administration, including AD design, DHCP scope configuration, DNS architecture, GPO deployment, tests, etc., by owning business critical infrastructure and applications, including on-prem and cloud-based infrastructure. 
• Identify and implement automation opportunities to eliminate repetitive tasks.  
• Implement reliable disaster recovery and business continuity plans. 
• Provide project management for specific projects and lead a team of system engineers.  
• Work in collaboration with the Security team to monitor and maintain appropriate Cybersecurity controls and ensure Operational Security. 
• SME designing, deploying, and maintaining Windows Operating Systems, AD, DHCP, LDAP, SCCM, WSUS, DNS, NTP, CA, GPO, and related core infrastructure components in an enterprise environment.  
• Manage technical engineering group, overseeing L2/L3 escalation tickets. 
• Establish best practices throughout the entire technical support process. 
• Follow up with customers to identify areas of improvement. 
• Develop daily, weekly, and monthly reports on the team’s productivity. 
• Provide customer feedback to the appropriate internal teams, like product developers. 

 

WHAT YOU’LL BRING:  

• Excellent networking knowledge (OSI network layers, TCP/IP). 
• Great knowledge and working experience in managing Azure, O365, Active Directory, domain resolution, etc. 
• SME in Windows server solutions, including OS installation, domain configuration, and AD architecture (GPO, AD schema, certificate-based authentication, PKI, etc.). 
• SME in VMware, Hyper-V, KVM, or similar solutions. 
• Proven project management abilities to guide complex projects and the ability to give instructions to a non-technical audience. 
• Great experience managing Teams, evaluating performance, recruiting, and training. 
• Excellent oral, written, and interpersonal skills. 
• Excellent analytical and problem-solving skills. 
• Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, their teams, and other employees. 
• Ability to identify and prioritize activities for Team members. 
• Ability to motivate, guide, and develop Team members. 
• Bachelor's degree in Computer Science, Management Information Systems, or a related field. 
• ITIL, CITP, MCSE, CompTIA A+, or other security certifications desired." 

 

YOUR REWARD: 

Join the fastest growing tech company in the US. Earn a competitive compensation package that allows you to focus your attention on your passion in the heart of Miami's emerging tech and financial scene.   

If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!