Senior Business Intelligence Analyst

ZoomInfo is seeking a Senior Product Analyst to support our product management teams with analyzing data to drive actionable insights. This is a new role on the fast-growing Product Analytics team.

In this role, you’ll be working with stakeholders across the Product Management organization to define KPIs, drive strategic insights, and deliver analytical solutions to complex business problems to drive product adoption, growth in usage, and drive the firm’s continued success. You will also work to develop data visualizations to tell the story behind the data and implement/monitor the performance of data-driven processes & automation. 

If you’re interested in hopping on board -- and helping us get to even greater heights -- please keep reading!

What You’ll Do:

• Partner with stakeholders to understand product goals and define the right set of KPIs that track and support their vision, tying performance back to firm-level outcomes. This involves asking the right questions, aligning on business objectives, and understanding the needs of cross-functional stakeholders.
• Design and execute experiments, A/B tests, and hypothesis testing to support data-driven decision-making.
• Partner with Analytics leadership to develop an analytics strategy that enables self-service access and sets the direction for reporting & insights needed to drive outcomes within your product domain.
• Apply modern analytics techniques, including the use of generative AI and large language models (LLMs), to accelerate data exploration, automate repetitive tasks, and uncover novel insights at scale.
• Go beyond the data by triangulating multiple sources — partnering with GTM teams to understand customer context, reviewing RUM sessions or user recordings to observe in-platform behaviors, and integrating qualitative and quantitative signals to form a complete narrative.
• Develop a deep understanding of the data we work with, promote learning across the team through tools and applications that broaden access, and advance our efficiency and proficiency in using the data effectively.
• Apply rigor in analytical design and methods — planning for data processing across multiple sources, designing sound analysis plans, delivering insights in compelling formats, and owning end-to-end execution from scoping to storytelling.
• Deliver actionable insights that drive business decisions by deeply understanding end-user needs and tailoring communications to maximize clarity, impact, and adoption.
• Take full ownership of analytics within a ZoomInfo product line — becoming the go-to expert on performance trends, opportunities, and growth levers.
  
  

What You’ll Bring:

• Bachelor's or Master’s Degree in Analytics, Statistics, Computer Science, Economics, or a related field. Bachelor's degree required. 
• 6-8 years of professional experience with 4+ years focused in business intelligence/analytics
• Advanced level SQL skills required
• Experience conducting statistical analyses and data wrangling tasks utilizing Python, R or similar programming languages required
• Knowledge of data visualization tools, e.g. Tableau / Looker / Sisense
• Knowledge of data architecture best practices
• Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner to non-technical stakeholders
• Experience in developing requirements and formulating business metrics for reporting
• Ability to work in a fast-paced work environment with many parallel project tracks
• Experience working with Google Analytics and Amplitude (preferred)

About us:

For over a decade, ZoomInfo has helped companies achieve their most important objective: profitable growth. Backed by the world's most comprehensive B2B database, our platform puts sales and marketing professionals in a position to identify, connect, and engage with qualified prospects.

Our mission is to provide every company with a 360-degree view of their ideal customer, empowering each phase of their go-to-market strategy and driving their ability to hit their number.

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