Senior Analyst, GTM Analytics

SUMMARY

Our Go-To-Market (GTM) Analytics team is responsible for helping our teams make the best decisions in their business based on data. As we continue to grow at an incredible pace, our demands for data continue to grow even faster. 

We are looking for 2 individuals to join the team. Reporting into our Director, GTM Analytics, these roles will be responsible for being the Analytics business partner to the Field (Sales, Technical Solutions and Channel) and Customer (Customer Success, Professional Services and Renewals) organizations, owning the relevant dashboards and ad-hoc analysis necessary to support these teams with decision making. 

We are focused on candidates located on the East coast of the US.

WHAT YOU’LL DO

• Be the main point of contact for all data insights for the Sales organization, working closely with the Field or Customer Operations teams 
• Define and track Key Performance Indicators (KPIs), as well as provide ad-hoc, actionable, business insights based on your close understanding of the organization and the data it is generating 
• Meticulously review and optimize existing dashboards and data sources to maximise the efficiency with which we deliver insights to our teams 
• Partner with our IT team to ensure that our we maintain a strong data foundation on which our data insights are generated 
• Collaborate with Finance and Marketing to ensure data definition/data calculation consistency  
• Be a representative for “Data” on cross-functional projects, ensuring that any new initiatives or changes can be supported with relevant insights (and that any existing infrastructure is prepared to support the changes) 

WHAT YOU’LL BRING

• A degree in a quantitative field and 4+ years’ experience working in a high growth SaaS company (or 7+ years without a degree), preferably working with Field or Customer teams. 
• Advanced proficiency and a high level of passion for using tools (including spreadsheets, SQL databases and Tableau) to take large sets of data and create clear, easy to action, summaries
• Strong understanding of the importance of building visualisations and models that scale in a fast-growing organization
• An equal level of comfort being involved in granular, technical, conversations about data as well as where a high-level executive summary focus is required (and the ability to tailor what you share based on the audience)
• Is adept at building relationships with stakeholders at all level of the organization to work collaboratively, rather than in isolation