Principal Software Engineer - Virtual SDR

ZoomInfo is transforming how businesses approach their go-to-market (GTM) strategies. Our mission is to modernize GTM for everyone through our unified engagement platform, powered by real-time data and insights that help sales and marketing teams find, acquire, and grow their customer base.

The rapid advancement of Generative AI is reshaping our industry at an unprecedented pace. ZoomInfo Copilot, our AI-powered solution, stands at the forefront of this transformation, enhancing productivity and efficiency for go-to-market organizations and driving successful business outcomes.

As a Principal Software Engineer on our Strategy team, you will play a pivotal role in spearheading some of our most impactful and innovative initiatives, including our AI-powered virtual Sales Development Representative (SDR). You'll collaborate with an exceptional team of software engineers, data scientists, and designers to architect, build, and deploy AI-powered solutions that elevate our product offerings and empower other engineering teams at ZoomInfo to do the same. This position offers a unique chance to join our new Strategy organization at the ground level, with substantial scope, impact, and growth opportunities.

What You'll Do:

• AI Architecture Leadership: Define and drive architectural decisions that will influence how other engineering teams at ZoomInfo incorporate AI into their work.
• Innovation Catalyst: Stay current with the latest advancements and trends in AI and NLP, conducting research and experimentation to drive innovation and maintain our competitive edge.
• AI-Powered Sales Revolution: Design, implement, and scale core systems and features to support thousands of customers, including our virtual SDR technology.
• User Experience Crafting: Work with engineers, product managers, designers, and other stakeholders to define strategy and set multi-quarter objectives and key results.
• Performance Optimization: Establish and promote software engineering best practices, contribute to design and code reviews, and improve system observability and performance.

What You Bring:

• Startup Adaptability: You excel in fast-paced, dynamic startup/scaleup environments, turning ambiguity into opportunity and embracing responsibility with enthusiasm.
• Communication Expert: You're a skilled communicator, articulating vision, taking ownership, and orchestrating projects from inception to triumphant completion.
• Problem-Solving Strategist: You're an agile problem-solver with a talent for unraveling complex challenges. Your decision-making skills are sharp, and you have a knack for transforming obstacles into stepping stones for success.
• Technical Versatility: You're not just a coder - you're a versatile technologist. Your expertise spans an impressive array of modern programming languages (fluent in Node.js and TypeScript, or other backend languages like Java, C#, or Python), frameworks, debugging techniques, and test automation strategies. You navigate cloud technologies with finesse, feeling right at home with platforms like AWS, GCP/GKE, and tools like Datadog.
• AI Enthusiast: You're genuinely passionate about AI – it's not just a trend for you, but a thrilling frontier you're eager to explore and leverage to its fullest potential.
• Battle-Tested Leader: You bring 12+ years of rich experience in tech, including at least 5 years of successfully steering software development and QA teams to victory.
• Data Expert: You orchestrate both SQL and NoSQL databases with skill and precision. Your experience with systems like BigQuery, Postgres, MongoDB, and Redis empowers you to craft elegant and efficient data solutions.
• AI/NLP Pioneer: You're at the cutting edge of AI technologies, with hands-on experience in natural language processing, large language models, prompt engineering, LLM application development, and a solid grasp of embeddings & vector databases.
• Team Builder: You have a proven track record of igniting talent and fueling the professional growth of team members, creating high-performing teams that exceed expectations.
• Academic Foundation: You've built your expertise on a strong educational base with a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or you've gained equivalent wisdom through industry experience.

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