Redefine the future of customer experiences. One conversation at a time.
We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
Nextiva is currently seeking bright and talented individuals for a Principal Engineer (Mobile) position to join our expanding development team. As a Mobile Principal Engineer, you will lead the technical strategy, development, and launch of our new mobile application. You will play a critical role in shaping the future of our product portfolio, working closely with cross-functional teams to deliver a product that exceeds user expectations. Your expertise in mobile application development, coupled with a passion for creating scalable, high-quality solutions, will drive the success of this pivotal project.
Key Responsibilities:
- Lead the architecture, design, and development of a new mobile application, ensuring it meets our standards for quality, performance, and user experience.
- Consumer facing product that scales for millions of users with performance, security and quality.
- Collaborate with product managers, designers, and other engineers to define product vision, roadmaps, and technical strategies.
- Build Native and Hybrid mobile applications
- Use the latest technology and techniques to build distributed, scalable, and fault-tolerant software systems that power our business communication offerings
- Take a customer-focused approach in working with our product team to prioritize and deliver new features
- Advocate for and implement best practices in mobile development, including Agile methodologies, code reviews, continuous integration (CI), and test-driven development (TDD).
- Ensure the application's scalability, security, and maintainability, anticipating future growth and technological advancements.
- Mentor and guide a team of mobile developers, fostering an environment of innovation, collaboration, and continuous improvement.
- Stay abreast of the latest trends and technologies in mobile development, incorporating innovative features and capabilities into our product.
- Lead by example, contributing code and conducting code reviews, while also addressing complex technical and design challenges.
Qualifications:
- 8+ years of experience in mobile application development, with a proven track record of leading successful launch for moderate to complex product use-cases.
- Demonstrated experience with at least two major product launches, showcasing your ability to lead a project from conception through to market release with significant impact. Include specifics about your role in these launches, the challenges faced, and how they were overcome.
- Expertise in React Native and JavaScript, with in-depth knowledge of the mobile app development ecosystem for iOS and Android.
- Lead the design, development, and maintenance of mobile applications using React Native and considerable experience with either Swift or Kotlin/Java Native development background.
- Architect and implement complex features and functionalities, ensuring code quality and maintainability (Example: - MVVM, MVC etc)
- Strong knowledge in Android and iOS native code implementation for specific use cases.
- Strong understanding of RESTful APIs , asynchronous programming, and backend integration.
- Proficiency in mobile app architecture, design patterns, and best practices.
- Advanced knowledge of state management libraries such as Redux, MobX, or similar.
- Implement best practices for mobile app development, including performance optimization, security, and user experience.
- Demonstrated ability to think strategically about product development, with a focus on delivering high-quality, scalable solutions.
- Excellent leadership and communication skills, with the ability to inspire and mentor team members.
- A portfolio of released applications on the App Stores
Preferred Experience:
- WebRTC, Voice/SIP and communications stack .
- Thrive in environments of ambiguity, demonstrating flexibility and a proactive approach to tackling challenges and driving projects to completion.
- Experience with cloud services (e.g., AWS, Azure, Google Cloud) and integrating mobile apps with cloud-based systems and APIs.
- Familiarity with UI/UX design principles and customer-centric development.
- Contributions to open-source projects or public GitHub repositories.
What We Offer:
- Competitive salary and benefits package.
- Flexible working hours and remote work options.
- A dynamic and inclusive work environment where your contributions directly impact the company's success.
- Opportunities for professional growth and development, including access to learning resources.
- A chance to work on cutting-edge projects with a talented and passionate team.
Nextiva Core Competencies / DNA:
- Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. S/he is a change agent, prepared to lead and drive changes as we transform.
- Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They’ll recommend and action well thought out solutions, understanding the risks and dependencies.
- Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks. S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.
Rewards & Benefits:
✅ Major Health insurance for you and for your legal partner and children under 25 years
✅ Vision and Dental covered
✅ Life Insurance – 24 times your monthly salary
✅ 30-day Christmas Bonus (Aguinaldo)
✅ 50% Vacation premium
✅ 12 days for vacations on your first-year anniversary
✅ Newly hired full-time employees of Nextiva earn ten (10) personal days before their first anniversary
✅ After your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days
✅ Company matched Food Vouchers – You receive 1 x monthly UMA (Unidad de Medida y Actualización) per month
✅ Company matched savings fund – 13% of your monthly salary capped to 1.3 times the annual value of the UMA
✅ $500 MXN monthly Telecommunications stipend for remote workers (non applicable for 100% on-site roles)
To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.
Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.
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