Platform Operations Engineer

Platform Operations Engineer

Interactive Brokers Ireland Limited (IBIE) is part of the wider Interactive Brokers Group, servicing over 3.5 million clients in more than 200 countries & territories. We are based in Dublin 1 with over 120 employees of the wider 2900+ global headcount. Our innovative products allow our clients access to 160 global markets in as many as 28 currencies. Our mission is to create technology to provide liquidity on better terms. We compete on price, speed, size, diversity of global products and advanced trading tools.

IBIE is looking to add to its Operations team an experienced Platform Operations Engineer.

The Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud Linux environment. Central to this role is an understanding of DevOps tools, understand block, file and object storage technologies.

The ideal candidate must have a strong understanding of Linux System Administration, an Operations background and excellent problem-solving and troubleshooting skills. We are looking for someone who is passionate about automation and learning new skills and technologies.

Required Knowledge, Skills And Abilities

• Hands-on experience with Configuration management tools (Ansible, Git etc.)
• Able to handle pressure during outages and systematically resolve issues
• Experience being tasked outside their training, willing to take on and learn new technologies
• Solid understanding of host, network and cloud security concepts
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning)
• Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP)
• Understand current monitoring concepts and tools (Prometheus, Grafana etc.)

Core Requirements and Responsibilities

• Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for the efficient and effective operational management of the environment, such as change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support (when necessary) to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively
• Ability to communicate complex technical concepts to individuals of varying technical ability

Preferred Skills

• Familiarity with AWS or another cloud provider preferred
• Experience in Python scripting
• Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, Fiber Channel
• Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, Git, etc.)

Required Qualifications

• A Bachelor's degree or equivalent in Computer Science or Software Engineering
• 5+ years experience in Linux System Administration 
• Two years of experience in scripting or software development

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