Patch Management Engineer

The Role

At SoFi, we're on a mission to help people achieve financial independence and realize their ambitions. Behind our innovative digital-first platform is a team of driven, curious, and collaborative individuals—empowered by the tools and technology that keep us connected and thriving.

We're looking for a Systems Engineer, Patching to join our team focused on critical patch management across our technology ecosystem. This role is vital to our security posture, ensuring our endpoints, servers, and network infrastructure remain protected against emerging vulnerabilities.

If you're detail-oriented, process-driven, and passionate about maintaining system integrity while minimizing business disruption—this could be your opportunity to make a significant impact on our organization's security foundation.

What You'll Do

• Execute and maintain comprehensive patch management cycles for endpoints, AMIs, servers, and network devices
• Develop scripts or leverage automation tools to streamline patch deployment and compliance tracking
• Coordinate with system owners to schedule maintenance windows that minimize business disruption
• Test patches in development environments before deployment to production systems
• Develop and maintain documentation for patching procedures and compliance requirements
• Track patch compliance across the organization and report on vulnerability remediation metrics
• Troubleshoot failed patch installations and resolve compatibility issues
• Collaborate with security and operations teams to address emerging threats
• Participate in on-call rotations to address critical security updates as needed
• Contribute to continuous improvement of patch management processes and automation

What You Bring

• 2+ years of experience in IT operations, systems administration, or security
• Demonstrated experience with patch management tools and processes for macOS, Windows, and/or Linux systems
• Working knowledge of vulnerability management concepts and security best practices
• Familiarity with server environments, virtualization platforms, and network infrastructure
• Strong technical troubleshooting and problem-solving abilities
• Hands-on experience applying IT change management principles in production environments
• Ability to balance security requirements with business operational needs
• Excellent communication skills to coordinate with technical and non-technical stakeholders
• Associate’s degree in a relevant field, or equivalent hands-on experience in an enterprise IT environment.
• Experience with scripting languages such as Python, Bash, and/or PowerShell.

Bonus Points

• Experience with enterprise patch management solutions
• Familiarity with vulnerability scanning tools like Tenable, Qualys, or Rapid7
• Knowledge of cloud infrastructure patching (AWS or Azure)
• Experience with MDM tools such as InTune and Jamf
• Understanding of regulatory compliance requirements (SOX, PCI, HIPAA) related to patch management