Manager II, Software Engineering

About Kaseya:
Kaseya is the industry leader in IT Complete, an integrated platform designed to empower multi-functional IT professionals. Our innovative software solutions help MSPs (Managed Service Providers) and IT service providers enhance efficiency, profitability, and security. We are seeking a talented and experienced Manager of Software Engineering to lead the development of Datto RMM products, a critical component of our IT Complete suite.

Role Overview:

As the Manager of Software Engineering, you will lead a team responsible for the development and enhancement of Datto RMM. In this hands-on leadership role, you'll oversee the day-to-day operations of software engineering, ensuring the delivery of high-quality solutions. You will work closely with cross-functional teams—product management, quality assurance, UX/UI design, and others—to execute the product roadmap. Your experience in Java, agent development, and cloud-native architecture will play a key role in ensuring our products meet both business and technical objectives.

Key Responsibilities:

1. Technical Leadership

• Lead the development of Datto RMM, including agent development, cloud-native SaaS architecture, secure endpoint management, and automation.
• Guide the technical direction for the team, ensuring the implementation of scalable, secure, and high-performance solutions.
• Ensure strong integration of Datto RMM with the broader IT Complete platform.

1. Team Management & Development

• Manage a team of software engineers, technical leads, and architects, providing mentorship and guidance to foster growth and high performance.
• Set clear goals, conduct regular performance reviews, and support the career development of team members.
• Partner with HR and Talent Acquisition to recruit, onboard, and retain top engineering talent.

1. Product Development

• Work closely with Product Management to define and prioritize product requirements and technical features.
• Oversee the design, architecture, and implementation of software solutions that are scalable, secure, and reliable.
• Promote an agile development approach, leveraging automation and instrumentation to enhance efficiency and product quality.

1. Cross-functional Collaboration & Communication

• Collaborate with Quality Assurance, UX/UI Design, and Operations teams to ensure seamless integration of features.
• Work with senior leadership and stakeholders to ensure alignment between engineering efforts and broader business goals.
• Communicate project status, technical challenges, and progress to both technical and non-technical stakeholders.

Requirements:

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 5+ years of hands-on software development experience, including strong expertise in Java, .NET, and C#/C++; F# a bonus.
• Experience in agent development, particularly in the context of endpoint management, automation, or security.
• Strong experience with AWS services (EC2, ECS, Lambda, RDS, S3) and cloud-native architecture.
• 5+ years managing or leading software engineering teams, with experience in resource management, coaching, and career development.

Technical Expertise

• Strong knowledge of cloud-native architectures and best practices for deploying, securing, and scaling software in AWS.
• Experience with IT process automation, including scripting, patch management, compliance, and audit management.
• Familiarity with DevOps practices, CI/CD, and automated testing frameworks.
• Knowledge of microservices architecture and software design patterns.

Leadership & Soft Skills

• Ability to lead and mentor teams in a dynamic and fast-paced environment, inspiring collaboration and innovation.
• Strong communication and interpersonal skills, capable of engaging with both technical and non-technical stakeholders.
• Excellent problem-solving abilities, with a strategic and results-driven mindset.
• Ability to thrive in a cross-functional environment and effectively communicate project updates, risks, and milestones.

Why Kaseya?

Join our dynamic team at Kaseya and make a meaningful impact on the future of IT solutions. As the Manager of Software Engineering, you will play a key role in shaping the development of Datto RMM and contributing to the success of the IT Complete platform.

Apply today and help us continue to innovate and deliver cutting-edge solutions to customers worldwide.