DevOps Engineer

TCS' mission is to empower creative talent and streamline the content creation process for projects in film, television, commercials/branded content, social media, theater, music video, video games, and more. We provide solutions that manage the entire project lifecycle, including talent discovery and staffing, production, post production, and distribution.  Our brands include Backstage, Coverfly, FilmFreeway, Final Draft, ShareGrid, and Voice123.

TCS is the creative services division of Cast & Crew, a family of individually innovative companies modernizing the ways in which content is created.

The Role:

Backstage is seeking a DevOps Engineer to monitor, maintain, and improve Backstage’s infrastructure, processes, and tooling. Backstage’s product and engineering team encompasses  thirty high-performance engineers, designers, product managers, and quality assurance resources. We value curiosity, trust, and impact, and we foster a culture of constant learning and improvement where teammates work together to accomplish user-focused initiatives. 

Our process is a modified Kanban process with the goal of delivering incremental value to the customer. Products are workshopped and then broken into milestones, with estimates driven by engineers, not managers. We support autonomy and trust our engineers to pick the best tools suited for their tasks, while working collaboratively towards mutual goals. In line with our goal to continue delivering value to the customer, we release multiple times a day, every day, and adhere to a robust QA and code review process before any code is released.  

As a DevOps Engineer, you will play a critical role in ensuring the reliability, performance, and scalability of our systems. We operate on a Python/Django back end with a React/Typescript front end.

The DevOps Engineer will report to Backstage’s VP of Engineering and work closely with the software engineering team.

What You’ll Do:

• Collaborate with the software engineering team to ensure site reliability and performance.
• Work with the security team to ensure best practices and security protocols are followed.
• Monitor, maintain, and improve AWS infrastructure, ensuring high availability and scalability.
• Manage and optimize Linux systems, ensuring smooth operation and performance.
• Administer and fine-tune MySQL databases and Elasticsearch clusters.
• Utilize Cloudflare Enterprise tools to enhance security and performance.
• Implement and manage monitoring solutions using NewRelic to ensure optimal system performance.
• Maintain and improve CI/CD pipelines to streamline deployment processes.
• Identify and resolve infrastructure issues, implementing proactive measures to prevent future problems.
• Continuously evaluate and implement new tools and technologies to improve processes and productivity.

What we’re looking for from you:

• Minimum 5+ years experience as a DevOps Engineer; at least 8+ years in software development environment 
• Expertise in AWS administration and best practices.
• Strong proficiency in Linux systems administration.
• Experience managing Cloudflare Enterprise tools.
• Solid knowledge and experience with MySQL and Elasticsearch administration.
• Proficiency in using NewRelic or similar toos for monitoring and performance optimization.
• Familiarity with CI/CD tools and practices.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• A proactive mindset with a focus on continuous improvement.