PagerDuty is growing and we are looking for an experienced Data Engineer for our Data team in IT to manage and contribute to the software and services that we provide to our users. As a Data Engineer at PagerDuty, you will help lead the team responsible for designing, building, deploying, and supporting solutions for teams across PagerDuty's growing global user base. You are scrappy, independent, and excited about having a big impact on a small but growing team.

Together with the other members of the Data Platform team, you will have the opportunity to re-define how PagerDuty, designs, builds, integrates, and maintains a growing set of software and SaaS solutions. In this role, you will be working cross-functionally with business domain experts, analytics, and engineering teams to re-design and re-implement our Data Warehouse model(s).

How You Contribute to Our Vision: Key Responsibilities

Translate business requirements into data models that are easy to understand and used by different disciplines across the company. Design, implement and build pipelines that deliver data with measurable quality under the SLA
Partner with business domain experts, data analysts and engineering teams to build foundational data sets that are trusted, well understood, aligned with business strategy and enable self-service
Be a champion of the overall strategy for data governance, security, privacy, quality and retention that will satisfy business policies and requirements
Own and document foundational company metrics with a clear definition and data lineage
Identify, document and promote best practices

About You: Skills and Attributes

You will design, implement and scale data pipelines that transform billions of records into actionable data models that enable data insights.
You will help lead initiatives to formalize data governance and management practices, rationalize our information lifecycle and key company metrics.
You will provide mentorship and hands-on technical support to build trusted and reliable domain-specific datasets and metrics.
You will have deep technical skills, be comfortable contributing to a nascent data ecosystem, and building a strong data foundation for the company.
You will be a self-starter, detail and quality oriented, and passionate about having a huge impact at PagerDuty.

Minimum Requirements

Bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience
2 + years of experience working in data integration, pipelines, data modeling,
Experience designing, deploying code in Data platforms in a cloud-based and Agile environment
Fluent English is required

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace, with many Dutonians choosing to work primarily from home. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer | Put users first to design great products and experiences.
Run Together | Build strong teams that amplify our impact on users.
Take the Lead | Disrupt and invent to be the first choice for users.
Ack + Own | Take ownership and action to deliver more efficiently to users.
Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

Competitive salary and company equity
Comprehensive benefits package from day one
Flexible work arrangements
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
Paid volunteer time off - 20 hours per year
Company-wide hack weeks
Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Data Engineer II

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Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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