Technical Program Manager - Security

We are seeking an experienced Technical Program Manager - Security reporting directly to the Head of Security. The ideal candidate will bring a combination of strong technical skills, experience with product security and participating in sales enablement functions. This position will own how security responds to security inquiries from existing and potential customers, and drive customer security requests with internal teams. This important role will collaborate across Product, Sales, Engineering, and Security teams.

As a Technical Program Manager, you’ll get to:

• Own the security sales enablement process by responding to customer security questions from existing and potential customers.
• Collaborate with technical account managers and participate on customer calls as part of the security team.
• Support post-sales teams on security, privacy and fraud requests.
• Enhance and build out the customer trust and security strategy.
• Work with Product teams on Identity, and Access Management, Single Sign-On, and Identity Providers.
• Collect feedback and input from customer for security controls and requests.
• Develop metrics and KPIs on the sales enablement process.
• Participate in customer fraud and abuse requests from various channels.
• Work with Product, Engineering and Security to mitigate fraud from customers.

You’ll be a good fit if you have:

• At least 5+ years experience as a Technical Program Manager focusing on product security, sales enablement, and security.
• Bachelor's / master’s degree in computer science, Computer Engineering, (or equivalent experience).
• Experience partnering with Technical Account Managers and Sales Engineers on pre-sales and post-sales security requirements.
• Experience with sales enablement functions including responding to customer security questionnaires.
• Experience with participating on customer calls discussing security and privacy issues.
• Experience with Standardized Information Gathering (SIG) questionnaires for security.
• Experience mitigating fraud and abuse and developing strategies to reduce fraud and abuse.
• Strong experience with security specifically with security architecture, operations, and governance.
• Excellent analytical, written, and verbal communication skills – capable of explaining complex requirements in simple words.

Nice to Haves:

• Knowledge or experience with deep linking technologies.
• Experience with regulatory and compliance frameworks such as NIST, SOC2, ISO, PCI, and HIPAA.

This role does not qualify for US visa support.

This role is required to be remote in TX. This role is not eligible for remote work in any other location. Branch is not open to supporting relocation at this time.