Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Roles & Responsibilities:

Lead an engineering team to build and maintain enterprise applications at scale with heavy focus on operational and engineering excellence.

Be accountable for the software deliverables to meet all requirements of quality, security, scalability, modifiability, extensibility, testability etc.

Continuously improve engineering and delivery practices to increase quality, velocity, productivity and to provide better visibility on the progress of work.

Mentor the team and invest in continuous development of high-performing team of engineers by enforcing a sense of pride and ownership in the work they do.

Ensure work is planned, estimated, scheduled, and delivered on-time with high quality.

Own the technical architecture, drive engineering design, and shoulder critical decisions

Work effectively with a cross-functional team of product managers, designers, developers, and QA to help shape technical product architecture & practices, roadmap and release plans

Demonstrated ability to attract, hire, on-board and retain top talent. Motivate and develop the team to be a high-performance team.

Skill Requirements:

Bachelor's degree in Computer Science/Electronics Engineering or equivalent experience.

10+ years of Software Development experience with 3+ years of experience in managing tech teams;

Demonstrated Coding ability with one or similar of the following: Java, or Go;

Experience with DevOps tools and practices.

Experience building Microservices and using Containers/Container Orchestration systems such as Docker and/or Kubernetes;

Great problem-solving skills, and experience working with cloud ecosystems such as AWS.

Experience with relational and non-relational databases, such as Postgres, MongoDB, Cassandra

Strong technical skills and working knowledge of software development methodologies and software design patterns and have experience leading significant software projects/products

Strong interpersonal and speaking, writing, and presentation skills

Experience in analyzing performance & debugging Enterprise Applications & Systems

Knowledge of Kafka, Redis, Elastic Search, DataDog would be an added advantage.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

All applicants - to review our privacy notice, please click here

Information regarding recruiting and phishing scams:

Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam.

Technical Engineering Manager

Alternative Jobs

Automate your job search with AI

Popular searches