Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Trulioo, a leader in digital identity verification, is seeking a seasoned System Administrator to enhance our IT infrastructure and support our global operations. This role requires a strategic thinker who excels in learning and optimizing a hybrid Mac/PC environment and cloud infrastructures. As part of our dynamic IT team, you'll ensure our systems' security, availability, and performance. You will also collaborate and support teams around the globe.

What you'll be doing:

Administer Google Workspace, Active Directory, Azure Cloud, and AWS, ensuring security and efficiency.
Administer a hybrid Mac/PC environment, supporting operating systems across the board.
Utilize Jamf for comprehensive Mobile Device Management and administration within the Apple ecosystem.
Employ Microsoft Intune for the management and security of mobile devices and applications.
Leverage Crowdstrike for robust endpoint protection and maintain security operations.
Maintain and patch Amazon Web Services (AWS) IT infrastructure.
Assist users with account setup, login issues, and provide guidance for both onboarding and offboarding tasks.
Set up and ensure the smooth operation of Zoom meetings for the company.
Resolve Helpdesk tickets efficiently, providing top-notch support to users.

You have:

Bachelor’s degree in computer science, Information Technology, or related field.
3+ years of experience in system administration or similar roles, with a proven track record of managing hybrid environments and cloud platforms.
Deep understanding of Mac and PC operating systems, network administration, and security best practices.
Proficiency in Cisco Meraki, Jamf, Microsoft Intune, Crowdstrike, and AWS.
Relevant certifications (e.g., MCSA, MCSE, CCNA) are highly desirable.
Exceptional problem-solving skills, with the ability to resolve complex issues efficiently.
Excellent communication and interpersonal skills, capable of working collaboratively in a diverse and dynamic environment.

What we offer:

A role at the forefront of the digital identity sector, within a company embracing cloud-first strategies and rapid growth.
Opportunities for professional growth and development, including in-house training and exposure to modern software engineering practices.
A chance to lead and develop a talented team, fostering innovation and efficiency.

How to apply:

Please submit your resume and a cover letter explaining why you are the ideal candidate for the System Administrator role at Trulioo. Include examples of your experience managing hybrid environments, cloud infrastructures, and leading teams to success.

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.

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