Are you ready to power the World's connections?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

As a member of a team which is the technical interface with key customers, you’ll need strong technical leadership and a solid background in Computer science and technology to be able to accept various challenges, make valuable contributions, and generally have a great experience in Kong. You will have the opportunity to influence the culture, facilitate technical delivery, and collaborate with your team on the strategy and execution of our key product.

Why should you want to work at Kong?

Market Opportunity - We are on a quest to build a $10b+ software company over the next few years and need YOUR help!

Why APIs Matter? APIs have been enabling innovation for decades!

Strong VC team, Series D, strong year over year revenue growth!

Technical Leadership - We are recognized as the leader in innovation in the connectivity space.

Marco, our CTO/co-founder - “We are the Cisco of L4 and L7” - CUBE Conversation, March 2021

We are the leading innovator in the connectivity space!

Amazing Team & Culture - Come be a "Konger" and find out what we mean.

Great Place to Work Certified in 2020 & 2021

Kong employees exemplify our culture at our 2022 Sales Kickoff

2022 Forbes Cloud 100 Honoree

Building Great Products - Learn why the world's largest companies love our tech!

Kong Named in the Leaders Quadrant of the Gartner® Magic Quadrant™ for API Management for the Fourth Consecutive Year

Over 250m+ downloads of our open source API gateway! Over 40k+ stars on Github between Kong API and Kong Insomnia!

What you'll be doing:

Work on our proxy stack which is based on Nginx/OpenResty
Own the customer escalation system technically, including collaboration with other departments, stakeholders (Sales, Customer Experience, Sales Engineering, etc.), and where necessary customers.
Organize and prioritise complex problem resolution and bug fixes, debugging distributed services.
Contribute to the Kong Gateway OSS and Enterprise product

What you'll bring:

At least 7 years of experience in computer operating systems and deep understanding of Linux system runtime and networking stack
Solid hands-on low-level technical experience in Linux systems troubleshooting and profiling, experience in debugging tools such as gdb, systemtap, tcpdump, crash, etc.
Experience with public cloud providers like AWS, GCP or Azure
Fluent English language skills including both written and verbal

Bonus Points:

Hands-on experience with building and maintaining NGINX/OpenResty-based backend services
Hands-on experience with Lua programming(extra points if experience with LuaJIT)
Hands-on experience with Kubernetes
Hands-on experience with Kong Gateway/Kubernetes Ingress Controller for Kong
Experience with developing and maintaining large distributed system
Experience with developing and maintaining enterprise software

What is a Konger?

We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services.

We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.

We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.

We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.

Kong Core Values:

We are CUSTOMER CHAMPIONS. Customers are everything, we put them at the center of everything we do. We are all empowered to make an impact.

We are OWNERS. We are drivers, not passengers and own the quality and outcomes of our work.

We are UNSTOPPABLE. We work with purpose, obsession, and grit. It takes muscle to do hard things and doing hard things builds muscle.

We are REAL. We are genuine, principled, and confident without arrogance. Show respect and kindness, especially in tough moments.

We Are ACCELERATORS. We prioritize speed, iteration, and results.

We are GLOBAL. We work together from anywhere to achieve our common goals. Our differences make us stronger.

We are EXPLORERS. We value ideas over hierarchy. Never accept the status quo. We make bold bets, fail, and learn everyday. There is always a way.

About Kong:

Kong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely.

83% of web traffic today is API calls! APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another. Therefore, we believe that APIs act as the nervous system of the cloud. Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!

For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Staff Software Development Engineer, Gateway Enterprise - Shanghai

What you'll be doing:

What you'll bring:

Bonus Points:

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