See yourself at Twilio

Join the team as our next Engineering Manager.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build and lead an engineering team within the Messaging organization. The Developer Experience team is focused on delivering rich features that’ll empower builders to create sophisticated, large scale communication campaigns with ease. You will help Twilio create a consistent experience that simplifies the complexity of the underlying channels to delight our customers. You will have an exciting opportunity to get involved in the new product in early stages and lead the team through development and delivery to production.

Responsibilities

In this role, you’ll:

• Build a high-efficiency engineering team and deliver innovative software with a focus in reliability and security
• Own all aspects of software life cycles, clear roadblocks and help the team to stay focused throughout. 
• Mentor, challenge  and motivate each engineer to continue growing in their career.  
• Partner with product owners, product designers, TPM, architects and other engineering leaders to deliver key priorities 
• Be an advocate for the team, execute with ownership and lead by example 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required:

• 7+ years of experience in engineering with 2+ years of experience in managing teams of at least 5 engineers.
• Bachelor’s degree or equivalent experience in Computer Science
• Strong leadership and communication skills.
• Experience in collaboratively driving cross-organization projects and delivering results.  
• Experience in driving engineering best practices and providing technical guidance.  

Desired:

• Experience in building communications software
• Experience with delivering a new product to production

 

Location 

This position is a remote role but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. 

Approximately <10% travel is anticipated (ie. team offsite). 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $160,080 - $200,100.
• Based in New York or Washington State: $169,500 - $211,900.
• Based in the San Francisco Bay area, California: $188,300 - 235,400.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

#LI-REMOTE

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.