Software Engineer (L3)

See yourself at Twilio

Join the team as our next Software Engineer (L3), Orchestration and Experimentation. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

In this role, you’ll join the Experimentation and Platform Orchestration Teams, which is part of the Customer AI pillar of Twilio Data & Apps. You will  contribute to our fledgling Experimentation offering, which will allow our customers to experiment with their Audiences, Journeys, Broadcasts, and other portions of their CDP to understand what choices help them best reach their business goals.

Responsibilities

In this role, you’ll:

• Work with our UX Designers and Product Managers to design and build the customer experience for our Experimentation systems in Twilio Engage
• Build highly scalable and robust APIs to create experiments, and interact with experiments.
• Collaborate with teams across the engineering organization to understand and implement a growing set of requirements.
• Participate in an on-call rotation to support our business-critical infrastructure

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of experience writing production level web applications and/or customer facing web SDKs 
• 5+ years of experience frontend software engineering
• Strong experience in Javascript, Typescript, NodeJS, HTML, and CSS
• Experience in Web Components, React/JSX, Vue, Angular, or equivalent UI frameworks
• Experience in browser APIs and optimizing frontend performance
• Experience in automated build, test, and deployment pipelines
• Solid verbal and written communication skills, and able to communicate effectively with technical and non technical stakeholders in English
• A healthy ability to manage and resolve conflict - you have the ability to listen, present, and question effectively
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience

Location 

This role will be remote and based in the U.S. but is not eligible to be hired in CA or NY. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $132,000- $165,000.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.