Company Overview

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.

Role Overview

The Software Development Engineer VI will play an instrumental role in shaping the digital account experience for over 100 million ID.me customers and building the identity layer of the internet.

The Verification Platform team is looking to design and build the next generation vendor orchestration platform at ID.me. This platform will serve as the backbone of our verification ecosystem, enabling seamless coordination and management of multiple vendor services to deliver unparalleled scalability and efficiency.

We are looking for a visionary engineer to serve as ID.me’s go-to expert for biometric technologies, including face matching, liveness detection, and other modalities and provide technical leadership in architecture and system design decisions. They will be expected to ensure biometric systems comply with industry regulations, standards, and best practices for privacy and security. In addition to being hands-on, they will lead research initiatives to evaluate emerging trends, tools, and methodologies in biometrics, ensuring the team remains at the forefront of the industry.

This role will work closely with product management, and engineering teams to define biometric requirements and deliver solutions aligned with organizational goals. It will also collaborate with external vendors or partners to evaluate and integrate third-party solutions when appropriate.

The position will work from our Mountain View, CA office five days per week.

Responsibilities

Define the architectural vision and technical roadmap for the ID.me Biometrics Platform - owning all aspects of the application stack.
Transform ID.me Wallet into a personalized experience for the 100+ million ID.me user base through content recommendation algorithm design across the full suite of Wallet touch points - web, app, email.
Develop, articulate, and iterate a long-term vision, and deliver impactful results through key milestones (i.e., days/weeks vs months), with a high bias for action.
Raise the bar for technical excellence, engineering best practices, testing strategies, and distributed system design through pairing, mentoring, architecture / code reviews, technical presentations, and knowledge sharing sessions.
Exert significant influence on the overall vision and long-term goals of the company by co-leading roadmap planning with engineering and product leadership.
Own end-to-end deliverables through committing quality code and overseeing the work of others, with sound judgment to know what is appropriate.

Minimum Qualifications

Bachelor's degree in Computer Science or related field of study.
Demonstrated expertise in at least one biometric modality (facial recognition, fingerprint analysis, iris scanning, voice recognition, etc.), preferably facial recognition, including development, optimization, and deployment of related algorithms or systems
18 years developing web applications using Java, Ruby, Javascript, Go, Python, or C++.
Significant level of ownership of systems, architecture, and designing a technical roadmap and proven expertise building Platforms.
Proven experience creating and driving technical roadmap(s), working with Product Managers, Engineering Managers, and other technical leaders to make tradeoff and prioritization decisions.
A proven track record of successfully building and owning distributed systems and services at scale by incorporating containers, cloud native services, and infrastructure as code driven tooling.
Proven ability to lead a team through up-leveling its automated testing skills and posture.
Experience moving an organization forward in best practices around tracking, observability, monitoring, and alerting.
Deep understanding of web technologies, frameworks, programming design patterns and paradigms, and APIs.
Mastery of databases, queues, and caching systems in a cohesive architecture with experience using various technologies in the right circumstances and the ability to communicate tradeoffs.

Preferred Qualifications

Masters degree and/or PhD in Computer Science or related field of study.
Excellent leadership and mentorship abilities with exceptional oral and written communication skills, and a self-managing work ethic.
Solid understanding of A/B testing strategies with the ability to design experiments, debug detect anomalies, and interpret results.
Experience with General Data Protection Regulation (GDPR) compliance and an understanding of the California Consumer Privacy Act (CCPA).
Experience with data retention and data governance.
Experience working in a startup environment.
Proven track record of contributions to the biometrics field, such as presenting research papers at conferences or holding patents related to biometric technologies.
Experience with account management and user data preferences specifically with data lifecycle management.
Experience with Hashicorp Nomad/Vault/Consul/Terraform.
Experience using automated deployment and verification strategies.
A passion for automated testing as a lever to increase quality and predictability for the entire ecosystem

The annual base salary listed does include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range

$248,750—$295,926 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

Software Development Engineer VI - Biometrics

Company Overview

Role Overview

Responsibilities

Minimum Qualifications

Preferred Qualifications

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