Site Reliability Engineer I

Classy's Engineering team is hiring a Site Reliability Engineer to join a team of engineers to support and extend our product infrastructure, events management platform, and developer efficiency tools. The ideal candidate is comfortable leading technical projects and supporting a best-in-class infrastructure and reliability framework. We want to talk to you if you can see beyond the {brackets} and love redefining designs and mockups into highly scalable, fault-tolerant, and seamless user experiences.

About Classy

As part of the GoFundMe family, working at Classy is a unique and fulfilling experience where you’ll learn, create and flourish with a group of passionate technologists working to mobilize and empower the world for good.

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. Based in San Diego, CA and trusted by organizations of all sizes, from the fastest-growing nonprofits like Team Rubicon and The Trevor Project, to some of the world's largest social organizations, such as The Salvation Army, Robin Hood Foundation, and Shriners Hospitals for Children, nonprofits use Classy’s platform to raise money, engage their communities, and advance their missions. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org or follow Classy on Twitter @Classy.

What you’ll do:

• Play a role in contributing to and maintaining a robust, fault-tolerant, global payments platform processing billions of dollars annually.
• Maintain and enhance playbooks and runbooks
• Work across engineering to improve SLO/SLI framework
• Work to improve our incident management process
• Perform daily assessment of the Classy’s stack, distributed public cloud environment for a comprehensive understanding of capacity trending, vulnerabilities, and stability
• Participate in an engineering culture of “always be learning” where the sharing and learning from failures are celebrated and the giving and receiving constructive, candid feedback is highly encouraged.

What you bring (Required):

• Bachelor’s Degree in Computer Science or a related field, or equivalent work experience.
• Experience building highly scalable projects involving cloud-based infrastructure design and implementation.
• Principle and practical knowledge in running a CI platform such as Terraform, Ansible, or Cloudformation
• Good understanding of distributed data models with experience debugging distributed systems with high data loads.
• Proficiency in implementing AWS services (ECS, EKS, EC2, IAM, Cloudwatch, etc.)
• Principle and practical knowledge in coding languages such as Python, React, and Javascript
• Ability to understand product requirements and translate them into technical subtasks
• A sense of quality and sharp engineering skills with strong computer science fundamentals.
• Ability to participate in on-call rotation for after-hours needs
• Thorough approach with the ability to rapidly learn new concepts and technologies and communicate complex ideas
• Ability to work within an on-call rotation one week per month
• Knowledge of Docker and container orchestration
• Knowledge in PHP, React, and MySQL

Our amazing perks!

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees   
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.
  
  

Dedication to Diversity 

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

 

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