Site Reliability Engineer - Field Operations

We are looking for a Site Reliability Engineer to join our team in Redwood City, CA or Tysons, VA

Responsibilities:

• Work with customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements.
• Maximize system uptime and availability, ensuring functional and performance SLAs.
• Establish end-to-end monitoring and alerting on all critical aspects.
• Solve complex problems for critical services and build automation to prevent problem recurrence.
• Initiate and lead scripting and automation to streamline system updates and upgrades.
• Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
• Work cross-functionally with Services and Engineering teams.

Qualifications:

• Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study.
• Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS, GCP, and other public clouds.
• Expertise in Linux Operating Systems, Networking, and Database concepts.
• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
• Experience with Infrastructure-as-Code configuration such as Terraform and Helm.
• Experience in Bash or Python; to automate and monitor systems.
• Excellent problem-solving, critical thinking, and communication skills.
• Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.

C3 AI provides a competitive compensation package and excellent benefits.