Jobs for Developers

Site Reliability Engineer - Centralized Kubernetes

TwilioFull-time$110k - $280k*Madrid, SpainNov 15, 2022

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See yourself at Twilio

Join the team as our next Site Reliability Engineer - Centralized Kubernetes.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help our effort to productionize the nascent Kubernetes platform.

Twilio supports the technical infrastructure behind messaging, voice and data for many of the world’s biggest companies. It will be your job to support the infrastructure behind that infrastructure. As the world evolves, we are moving to a more and more centralized model, and Kubernetes is at the core of that. As an SRE, you will be responsible for our operations, pipelines, observability for our new infrastructure and the effort to enable users to migrate from older systems.   


In this role, you’ll:

  • Build systems to ensure reliability and operability of our k8s infrastructure.
  • Define best practices for our applications interact with infrastructure.
  • Define what service health looks like, and define the processes to ensure the service stays healthy.
  • Partner with the development team to build reliability by design.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Generalist knowledge of software engineering and delivery.
  • Understanding of kubernetes at scale.
  • Knowledge of cloud architecture and non-abstract large-scale systems design.


  • Expertise in debugging and troubleshooting large scale distributed systems.
  • Experience in building automation frameworks.
  • Previous experience running shared infrastructure.


This role will be based in our Madrid office or remotely in Spain. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].


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