Senior Technical Program Manager (f/m/d) (Amsterdam)

About the opportunity

Contentful is looking for a Technical Program Manager to drive high-impact strategic programs and initiatives with the Product Development (“ProdDev”) organization.

We are looking for candidates with an established track record (ideally in a fast-moving tech environment) driving complex, cross-functional strategic, and operational projects to successful completion.

What to expect?

As an experienced (Technical) Program Manager who is passionate about helping leaders and teams deliver business impact, you will work with our senior ProdDev leaders to drive the execution of key strategic and operational programs, as well as core ProdDev business rhythms.

Key responsibilities: 

• Manage high-impact strategic programs identified as top-priority by the ProdDev leadership team, including major product launches and operational initiatives that contribute to our overall ProdDev goals. Work with the relevant stakeholders across ProdDev and in key partner functions (e.g. Marketing, Product Marketing, Data) to turn business goals and deliverables into detailed, measurable, and well-aligned project plans; define appropriate metrics to measure progress; track and communicate progress; surface risks and dependencies and identify root causes and the stakeholders and actions required to solve these; then drive teams to action, ensuring we make consistent progress and deliver on what we set out to do.
• Drive planning and successful outcomes of core Program rhythms, e.g. monthly and quarterly reviews, program status meetings; guide and lead team members, including executives, to deliver on agreed actions coming out of these meetings
• Support communication and information sharing from the ProdDev leadership team to relevant stakeholders across the company through key channels and meetings (e.g. All Hands meetings, written updates, internal knowledge sites)

What do you need to be successful?

You should have 7+ years of relevant Program or Project Management experience, ideally spanning both fast-paced startup environments and larger, more established organizations. You will ideally have experience working with engineering and development teams on large-scale technical projects as well as experience working cross-functionally with go-to-market teams with a broader company strategic lens.

You are passionate about driving business impact by corralling large teams to deliver on ambitious goals - and are excited to apply your skills in a fast-growing, dynamic environment. You are:

• An outstanding operator and program manager, with demonstrated, quantifiable success in delivering high-impact, complex projects to completion. You can take a business goal or problem statement and turn this into a project plan, requirements, goals and metrics; identify resource requirements and work with the appropriate teams to ensure these are met; and drive relevant stakeholders (including senior leaders) to successfully deliver results, on-time. You are expert at anticipating and quickly surfacing risks and roadblocks, identifying solutions, aligning relevant stakeholders, then leading the group to action and resolution.
• Incredibly organized, with the ability to manage multiple competing priorities concurrently, driving yourself and others to deliver on tight timelines. You are able to tailor processes and approaches to drive the greatest impact with minimal perceived pain.
• An exceptional listener and verbal communicator: you very quickly absorb and process the most important information from a discussion, take detailed notes, and easily play back the synthesis and implications. You allow others to speak, take their perspectives into account, and still manage to keep meetings focused on goals.
• An extremely effective written communicator: you have a track record of creating clear and concisely-written materials (slide presentations, documents, emails) as part of managing and tracking projects, that made a measurable difference to stakeholders’ understanding of overall progress and actions needed from them
• Driven and team-oriented: you have a demonstrated ability to effectively lead large, cross-functional teams, often including very senior stakeholders, to deliver on shared goals. You have an innate drive to achieve results, and facilitate the consensus and buy-in needed to get there. You are an expert at flexing your communication and working styles to successfully collaborate with a wide range of personalities and backgrounds.
• Obsessed with driving observable impact: you are great at ensuring project plans will lead to visible, measurable change - and define the appropriate metrics in order to do this. You create visibility into performance against these metrics, track and report on status, identify business implications, and use this to develop shared understanding and drive action.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

To view more career opportunities, visit https://www.contentful.com/careers/ 

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