Senior Systems / Operations Engineer (Contractor)

Working at SambaNova

This is a unique opportunity to shape the future of AI and the value it can unlock across every aspect of an organization’s business and operations. 

Job Type: Contract 

Duration: 6 months with the possibility of conversion to full-time employment

Schedule: Flexible 8-hour shifts Monday through Friday between the hours of 8:00am to 8:00pm Pacific Time, with occasional nights and/or weekends as needed for high priority work.

Work setting: Palo Alto or Bay Area, CA or Remote (mainland USA only)

Travel:  willing to travel occasionally

 

Responsibilities 

SambaNova Systems is seeking an experienced and enthusiastic Senior Systems / Operations Engineer to help a specific SambaNova Systems customer deploy, operate and securely manage their SambaNova platform and services. 

The ideal candidate for this highly critical role will have deep hands-on experience in systems and infrastructure engineering, good software and coding skills, and a strong passion for troubleshooting and problem solving.  

In this role, you will use your excellent verbal and written communication skills to: 

• support and guide the end-user customer regarding SambaNova hardware and software tasks. (The users will perform all hands-on keyboard work while you guide them.)
• be the liaison between the end-user customer and the SambaNova Systems team
• guide and work with smart hands to troubleshoot physical hardware
• describe in detail to an individual who may have never touched hardware before, how to reseat a cable or replace an individual component or the entire unit
• create and maintain clear and concise documentation
• convert internal documentation to be presentable and understandable to the end-user customer

 

Basic Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5-10+ years of related industry experience
  • 5+ years of Linux admin + server hardware experience 
  • 2+ years working with Ansible
• US Citizenship is required along with the ability to pass all background and government clearance checks

 

Additional Required Qualifications

• Expert level experience with container ecosystem (deployment, management, troubleshooting)  
  • 3+ years of Kubernetes experience
• Experience troubleshooting system and application layers
  • Ability to work independently with customers for triage and isolation of applications
  • Ability to dig into logs and backend services to do an RCA report
  • Report bugs or RFE to the Platform Team   
• Linux administration and server hardware experience (deployment, troubleshooting, monitoring, and regular maintenance)
  • Experience with RHEL 8.5+
  • Experience with managing physical x86 servers remotely
  • OS deployment experience via various means (kickstart, out of band, and locally)
  • Troubleshooting hardware and OS issues
  • Experience working with NFS 
• Automation and Scripting (Bash, Ansible, Python3)
  • Ability to create from scratch or augment existing ones
  • 2+ years working with Ansible 
• Excellent verbal and written communication skills

 

Preferred Qualifications

• Familiarity with Platform 9
• Machine Learning - high-level understanding of everything related to how training a model works

 

Annual Salary Range and Level

The base wage for this position ranges from $110.00/hour up to $150.00/hour. This range is based on role, level, and location and reflects the salary target for new hires in the US. Individual pay within the range will depend on a number of factors, including a candidate’s job-related qualifications, skills, competencies and experience, and location.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. This opportunity is a contract role of 6 months with the possibility of conversion to full-time employment.

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