Senior Solutions Architect

What you'll do

• You'll work directly with engineering teams at a range of companies to educate them on the value of the Apollo Graph Platform and help them consolidate their existing GraphQL efforts to roll out a federated graph effectively.
• You’ll be a key technical adviser for Apollo enterprise customers at key points in their GraphQL journey—from their first POC through production—and as they expand adoption across their company.
• You’ll work with customers to understand their goals, roadmap, culture, technical architecture, and the right way to roll out Apollo in their company to best accomplish their aims.
• You’ll devise innovative solutions to support and accelerate federated graph adoption within customers’ existing architectures, strategize new use cases to grow accounts and identify opportunities to maximize business value for Apollo’s customers
• You’ll contribute improvements to our documentation, OSS libraries, and platform from customer feedback or issues. Coordinate with tech leads internally to help us continue to build solutions to real-world issues

About you

• You're passionate about teams of all sizes succeeding at more than they thought possible.
• You value empathy and love talking with users and customers to solve their problems, which has made you a highly trusted and valued partner.
• You have a technical background in enterprise data delivery (APIs), and ideally GraphQL. You can create code samples, review and advise other engineers, and develop trusted engineer-to-engineer relationships.
• You have a track record of delivering timely results because you are organized and have follow-through.
• You have a creative, “can do” attitude. You find creative ways around obstacles and do not rest until the customer is satisfied.
• You’re passionate about mentoring and collaborating with others.