Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Responsibilities:

Develop creative solutions and write technical designs based on the requirements.
Work closely with peer teams to ensure that applications are written to allow for overall system performance.
Assist in tuning and optimization.
Develop and execute unit tests for product components.
Promote high quality, scalability, and timely completion of projects.
Perform peer code reviews and provide feedback.
Apply the Agile approach to coordinate the development and determine project scope and limitations.
Debug and resolve issues reported in production deployments.
Work with the product management team to discuss application features and develop solutions as per the requirements provided.
Contribute to all phases of the development lifecycle.
Develop well-designed, efficient, secure, and testable code.
Support continuous improvement.

Requirements

Bachelor’s degree in engineering, CS, or equivalent experience
3+ years of professional software development experience in Java
Java, Spring Boot, Hibernate
Very good understanding of SQL
Very good understanding of Data Structures, algorithms, and their applications.
Experience in building microservices.
Experience in building scalable Java applications, Web Applications, and Web Services.
Extensive experience in developing and consuming REST APIs
Experience in Websockets / gRPC
Strong problem-solving skills
Fully and completely understand system interdependencies and limitations.
Assist directly and indirectly in hiring and developing technical talent.
Excellent written and verbal communication skills in English

Preferred qualifications

Working experience in a Linux environment
Experience in Contact Centers Software / Telephony / Communication protocols such as SIP
Experience in Redis/Kafka distributed messaging
Experience in profiling applications
Experience in Docker / Kubernetes / Garden

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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Information regarding recruiting and phishing scams:

Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam.

Senior Software Engineer – Back-End

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