Senior Software Engineer – AI Services

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

 

Senior Software Engineer – AI Services

 

• Prototype and productionize back-end services delivering AI to power SmartBear’s next generation of features across a broad product portfolio.
• Collaborate with internal and external stakeholders and rapidly convert requirements into working code while maintaining existing features and services.
• Front-end: JS/TS + HTML/CSS, Back-end: TS + Bun + NodeJS, Infra: AWS

 

Product intro

SmartBear is leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like Reflect and PactFlow, SmartBear has shown its commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases SmartBear’s growth velocity.

 

About the role

As a Senior Software Engineer you will work closely with architects and researchers at SmartBear to explore, design and implement prototypes for new use cases of Generative AI. Additionally, you will maintain and support existing AI services powering product use cases throughout SmartBear’s portfolio. In this role, you are expected to:

• Build and maintain new back-end services to expose Generative AI capabilities to public-facing software products
• Rapidly prototype to determine feasibility for new use cases from research ideas
• Occasionally present ideas in helpful and insight ways for web consumption (HTML/CSS/JS)
• Consult with external stakeholders on their product use cases and requirements and proactively provide ideas for integrating Generative AI solutions into their workflows
• Deliver working code on-time with clear documentation or other explanation

• Measure success and iterate on technical designs to improve outcomes for external stakeholders

 

We are looking for you if you have:

 

• 3+ years in software development in a production environment
• Strong understanding of HTTP, REST and the client/server architecture
• Demonstrated ability of completing software projects, individually and as part of a team
• Demonstrated ability of taking ambiguous or ill-defined requirements and problem statements, and rapidly converting them into working code, with quality
• Outstanding proactive communication skills and English on at least a B2 level

 

We value intelligence, humility and hard work – after all, we’re solving complex technical problems!

 

Why you should join the SmartBear crew:

 

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

 

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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