Salesforce Solution Architect at Contentstack

What is Contentstack?

Contentstack – the leading Composable Digital Experience Platform (DXP) provider – empowers marketers and developers to deliver composable digital experiences at the speed of their imagination. Companies such as ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, and Shell trust Contentstack to power their most critical content experiences with uncompromising scale and dependability. Known for its Care Without Compromise™ program, Contentstack has achieved the industry’s highest customer satisfaction rating. Contentstack is also a founding member of the MACH Alliance, advocating for best-of-breed composable technology that is Microservices-based, API-first, Cloud-native SaaS, and Headless. Learn more at www.contentstack.com.

Who Are We?

At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!

What Are We Looking For?

We're seeking a talented and passionate Salesforce Solution Architect to join our growing Enterprise Applications team. You'll play a crucial role in designing, implementing, and maintaining our Salesforce platform, ensuring it seamlessly supports our evolving business needs. This opportunity allows you to leverage your technical expertise and creativity to directly impact the success of our organization.

What you'll do:

Design, architect, and implement Salesforce solutions aligned with our business strategy and requirements.
Translate business needs into functional specifications and technical solutions.
Work closely with business analysts to ensure user stories are well-defined, technically feasible, and aligned with the overall solution architecture.
Participate in backlog grooming and prioritization sessions, helping to prioritize user stories based on their business value, technical complexity, and dependencies.
Stay current with the latest Salesforce features, updates, and best practices to ensure we leverage the platform to its full potential.
Provide technical guidance and mentorship to team members and other stakeholders.
Collaborate with other technical teams to ensure seamless integration with our wider technology ecosystem.
Develop and maintain comprehensive documentation for Salesforce solutions and processes.

What we're looking for:

Bachelor's degree in Computer Science, Information Technology, or related field.
Salesforce Certified Applications Architect or Salesforce Certified System Architect certification.
Proven track record of 5+ years as a Salesforce Solution Architect, demonstrating deep technical expertise in Salesforce platform configuration, development, and administration.
Strong understanding of Salesforce architecture, including Flow, Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
Experience with Salesforce integrations, including APIs and other third-party systems, with a preference for experience integrating Salesforce and NetSuite.
Proficiency in data analysis, design, and management within the Salesforce platform.
Experience building complex quote-to-cash solutions, including CPQ, billing, invoicing, self-service purchasing, and automated provisioning, with hands-on experience with Salesforce CPQ preferred.
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
Excellent analytical and problem-solving skills with a focus on finding creative solutions.
Commitment to delivering high-quality solutions and maintaining a high level of accuracy.
Proven ability to effectively manage and prioritize user stories and tasks within a scrum framework, ensuring efficient and effective project delivery.
Experience handling multiple projects simultaneously and delivering results under tight deadlines.
Flexibility and adaptability, comfortable working in a dynamic, fast-paced environment and collaborating with global stakeholders.
Experience working on a highly-collaborative, global team, across multiple time zones.
Strong communication skills, both written and verbal.

Experience - 8 to 12 Years
Location - Bangalore (Hybrid)

What Do We Offer?

Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.

Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.

Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, Riot Games, Shell, and many more!

One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…

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Salesforce Solution Architect

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