Release Manager (GTM)

WHAT IS BOX

Box is the world’s leader in Intelligent Content Management. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

We are looking for an experienced Release Manager, who will be acting as Go To Market (Sales and Marketing organization at Box) Salesforce DevOps Engineer to manage and optimize the integration, deployment, and continuous delivery processes within our Salesforce ecosystem. The ideal candidate will have expertise in Copado, Salesforce DevOps, and Release Management (RM) practices to ensure smooth and efficient releases across multiple teams and environments.

As a key member of our team, you will work closely with the Salesforce development and operations teams to streamline the release processes, ensure alignment with business goals, and improve the overall speed and quality of our product releases.

WHAT YOU'LL DO

• Manage and support Salesforce deployments using Copado for continuous integration and continuous delivery (CI/CD).
• Implement best practices for Copado, including setting up pipelines, managing user stories, and automating deployments.
• Collaborate with development teams to ensure efficient deployment pipelines and troubleshoot deployment issues as needed.
• Lead and coordinate release management activities, ensuring proper planning, scheduling, and execution of Salesforce releases.
• Develop and maintain release schedules, identify release dependencies, and communicate with stakeholders to ensure alignment with business needs.
• Oversee the coordination of pre-release testing, validation, and post-release monitoring.
• Work closely with cross-functional teams including Salesforce developers, QA, and operations to ensure smooth integration and deployment processes.
• Provide regular updates to stakeholders on the progress of release cycles, highlighting any risks or challenges.
• Continuously evaluate and improve DevOps processes, tools, and methodologies to increase the efficiency and effectiveness of the release pipeline.Automate manual processes wherever possible to minimize errors and speed up the release cycle. 
• Resolve deployment issues and provide ongoing support for production environments.Perform root cause analysis for release failures and proactively address recurring issues.

 

WHO YOU ARE

• 5+ years of experience in Salesforce DevOps, specifically with Copado for CI/CD pipelines and Salesforce Release Management.
• Hands-on experience in Release Management (RM) within a Salesforce environment, including coordinating releases, ensuring release quality, and troubleshooting deployment issues.
• Proficient with Copado, Salesforce development tools, and deployment strategies.
• Strong knowledge of Git, Jenkins, CI/CD practices, and other DevOps tools.
• Familiarity with Salesforce environments such as Sandbox, Development, and Production.
• Knowledge of Version Control systems and experience with GitHub/GitLab.
• Familiarity with Salesforce environments, metadata, and deployment tools like Change Sets and Salesforce DX.
• Understanding of Salesforce security, permissions, and data management best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities with cross-functional teams.
• Ability to work in a fast-paced environment and manage multiple tasks concurrently.
• Preferred Skills:
  • Salesforce Certified Platform Developer or other Salesforce certifications
  • Salesforce Certified Administrator or Platform Developer 
  • Familiarity with Salesforce DX and integration tools.
  • Experience with Jira or other project management tools.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

BENEFITS
Check out the overview of the benefits and additional perks offered at Box.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.