See yourself at Twilio

Join the team as our next Principal Engineer on Twilio’s Data & Apps Business Unit.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help define and evolve the architectural direction of the Platform Extensibility & Ecosystem team inside the Customer Data Platform (CDP) group. The team enables our industry-leading Segment CDP catalog by building key strategic integrations and empowering our partner ecosystem through a self-service portal to build next generation customer engagement applications. This role will be among the most senior technical leaders in the team, setting the long-term technical direction and providing oversight in engineering practices.

Responsibilities

In this role, you’ll:

• Design, review and build industry-leading data integration solutions powering Twilio Segment CDP.

• Partner with product managers and designers to prototype the solutions enriching partner ecosystem around Twilio Segment CDP.

• Partner with the engineers at all levels inside and outside Twilio to build world-class products.

• Ensure world-class reliability, security, and cost-efficiency for all the products we build.

• Mentor and lead other engineers on the team through their day-to-day activities as well as career journey.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7 years of experience writing production-grade code in a modern programming language (e.g., Javascript, Typescript, Go, etc.).

• Experience designing and implementing highly available, performant, and fault-tolerant distributed systems that provide durable and (eventually) consistent results. 

• Exposure to architectural design patterns of high-scale systems (e.g., well-designed APIs, high volume data pipelines, efficient algorithms, etc.) and experience navigating and understanding large-scale software architectures.

• Experience as a technical leader mentoring and providing leadership to engineering teams.

• Excellent written and verbal technical communication skills.

• Ability to build effective working relationships and influence technical directions without authority across all levels of the organization. 

Desired:

• Exposure to Advertising Technology, Marketing Technology domains.

• Experience building software solutions together with external partner organizations.

• Experience building large scale data processing solutions supporting both real-time and batch delivery.

Location 

This role can be based anywhere in North America and can be fully remote. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $176,080.00  - $220,100.00
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $186,480.00 - $233,100.00 
• Based in the San Francisco Bay area, California: $207,120.00  - $258,900.00 
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.