Mobileye is seeking for a Customer Support Engineer to assist leading automotive companies (OEMs) in deploying Mobileye products. This role involves analyzing complex systems and collaborating with development teams to drive effective solutions.
What will your job look like?
- Act as the technical liaison for platform software issues
- Analyze and troubleshoot system problems, including Ethernet, sensor connectivity, software updates, and vehicle communication
- Collaborate with Mobileye SW teams, suppliers, and customers to resolve issues
- Support the development of innovative automotive products, including autonomous vehicle
All you need is:
- Bachelor's degree in computer science or a related field
- Minimum of 5 years of experience in system debugging/testing in the automotive industry
- Knowledge of vehicle topology and ECU system architecture
- Strong skills in Ethernet communication, CANFD, ETH, SOMEIP, and tools like CANoe
- Strong experience in Ethernet communication and service-oriented architecture
- Willing to travel within Germany/Europe
- Proficient in English
Preferred qualifications:
- 5-7 years of experience in automotive system/SW/validation, preferably with ADAS products
- Experience with multi-SOC ECUs, AUTOSAR, and network management
- Advanced debugging skills for field issues