Platform Operations Engineer - Linux

Job Description & Responsibilities

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud Linux environment.

In this role, the person is expected to know DevOps tools, understand block, file and object storage technologies, and have a strong Linux System Administration and Operations background. They should also have excellent problem-solving and troubleshooting skills and be passionate about automation and learning new skills and technologies.

Qualification & Skills

Essential job functions include but are not limited to the following:

• Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for the efficient and effective operational management of the environment, such as change management, monitoring, alerting, etc.
• Schedule and provide after-hours or weekend support (when necessary) to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance.
• Participate in permanently eliminating issues through automation and engagement with Platform Engineering teams on more complex projects.
• Interact with internal teams to provide solutions and resolve problems promptly and proactively.
• Ability to communicate complex technical concepts to individuals of varying technical ability

 

Required Knowledge, Skills And Abilities

• Hands-on experience with Configuration management tools (Ansible, Git etc.)
• Able to handle pressure during outages and systematically resolve issues
• Experience being tasked outside their training, willing to take on and learn new technologies
• Solid understanding of host, network and cloud security concepts
• Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting, kernel tuning)
• Understanding of standard services and protocols (DNS, DHCP, Active Directory/LDAP, SSH, SNMP)
• Understand current monitoring concepts and tools (Prometheus, Grafana etc.)

 

Preferred Skills

• Familiarity with AWS or another cloud provider is preferred
• Experience in Python scripting.
• Experience with storage protocols and technologies such as S3, EFS, EBS, NFS, Fiber Channel
• Strong experience with DevOps tools and automation, including familiarity with CI/CD pipeline concepts, Docker, orchestration and configuration management (Ansible, Git, etc.)

 

Required Qualifications

• A Bachelor's degree or equivalent in Computer Science or Software Engineering
• Five-plus years of Linux System Administration
• Two years of experience in scripting or software development