Job Description

As a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud environment.

In this role, the person is expected to have a strong Linux system administration and operations background. They have excellent problem-solving and troubleshooting skills. The person should be passionate about automation and learning new skills and technologies.

Responsibilities

Essential job functions included but are not limited to the following:

Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets.
Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.
Schedule and provide after-hours or weekend support, when necessary, to perform high-risk or planned downtime of IBKR’s data centre systems for upgrades and maintenance.
Participate in permanently eliminating issues through automation.
Interact with internal teams to provide solutions and resolve problems promptly and proactively.
Ability to communicate complex technical concepts to individuals of various technical ability

Requirements

A Bachelor’s degree in applicable field or equivalent experience
2+ years of Linux System Administration or Operations
Strong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting)
Experience with storage protocols and technologies such as NFS, iSCSI, Fibre Channel
Able to handle pressure during outages and systematically resolve issues
Experience being tasked outside their training, willing to take on and learn new technologies
Good understanding of host and network security concepts
Understanding of standard services and protocols (DNS, DHCP, LDAP, SSH, SNMP)
Understanding current monitoring concepts and tools (Prometheus, Nagios, Grafana etc.)

Desired Skills

Familiarity with AWS or another cloud provider and familiarity with DevOps tools.

Company Benefits & Perks

Competitive Salary, annual performance-based bonus and stock grant
Excellent health and welfare benefits, including medical, dental, specialist and in-patient
Competitive package of Annual Leave
Daily lunch is ordered in house with a fully stocked kitchen
Modern offices with multi-monitor setups
Great work-life balance
Unique opportunity to gain exposure to global financial products, markets and clientele
Opportunities for career progression and job scope expansion in a global company with a growing local presence
Hybrid work arrangement role permitting

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Platform Operations Engineer

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