Labelbox is the data factory for generative AI, providing the highest quality training data for frontier and task-specific models. Labelbox’s comprehensive platform combines on-demand labeling services with the industry-leading data labeling platform. The Boost labeling service is powered by the Alignerr community of highly-educated experts, who span all major languages and a diverse range of advanced subjects. They are available on-demand to rapidly generate new data for supervised fine-tuning, RLHF, and more. Labelbox’s software-first approach delivers unmatched control and transparency into the labeling process, leading to the generation of high-quality, consistent data at scale.
Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs.
As a Machine Learning Support Engineer, you’ll act as the frontline of customer love, utilizing live chat and internal resources to resolve product issues and provide proactive guidance to customers.
As Labelbox continues to grow, we often have multiple openings for this role. Should your skills and experience align with our requirements and timeline, our team will reach out to you as soon as opportunities become available on this team.
Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected annual base salary range for United States-based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.
Excel in a remote-friendly hybrid model.
We are dedicated to achieving excellence and recognize the importance of bringing our talented team together. While we continue to embrace remote work, we have transitioned to a hybrid model with a focus on nurturing collaboration and connection within our dedicated tech hubs in the San Francisco Bay Area, New York City Metro Area, and Wrocław, Poland. We encourage asynchronous communication, autonomy, and ownership of tasks, with the added convenience of hub-based gatherings.
Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice.
Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Share