Job Description Summary:
PRIMARY RESPONSIBILITY: At the application/product level, responsible for implementation of intermediate architectural design of hardware, software and/or networking systems.
· KNOWLEDGE/SKILLS/ABILITY: Intermediate to advanced knowledge of: OSs and distributions, patching, monitoring, RAID, security, web servers, cluster management, high availability, root cause analysis, systems optimization, configuration and source code management, database administration, scripting language, auth/directory services, backups, caching, SSL certificates, storage, packet analysis, DNS , HTTP, FTP, SNMP, SSH, hardware, virtualization, networking, firewalls, load balancing, troubleshooting, stack trace analysis, cloud technologies and services, OpenStack components, orchestration tools, configuration management tools, containerization technology, methodologies of design and implementation. Intermediate to advanced knowledge of Linux, Shell Scripting. Able to resolve problems in a timely manner. Understand automation principles and design. Demonstrate ability to learn and adapt to Rackspace specific tools. Seeks out guidance and knowledge. Understanding and knowledge of adjacent roles. Beginning understanding of business impact.·
JOB COMPLEXITY: Responsible for implementation of basic architectural design of hardware, software and/or networking systems. Analyzes systems and determines business requirements. Ensures completeness and compatibility of the technical infrastructure to support system performance. Keeps informed of new technology. Follows and execute Rackspace change management. Contribute and organize central store of knowledge. Attends interdepartmental meetings. Participates in systems/code reviews and design sessions. Participates in Root Cause Analysis sessions. Evaluates changes using RPN methods and develop MOPs for changes. Takes full ownership of problem life cycle.· SUPERVISION: Normally receives little instruction on day-to-day work. General instructions on new assignments. Mentors junior staff.·
EXPERIENCE/EDUCATION: Requires 7 years Linux experience with a minimum of 4 years engineering experience. Bachelor's degree in Computer Science or a related technical field preferred. RHCE preferred. High School Diploma or equivalent required.· PHYSICAL DEMANDS: General office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations. Occasional travel, less than 10%.· POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.