Lead Site Reliability Engineer

What you'll do day to day as a Lead Site Reliability Engineer

• System Optimization: Implement and maintain strategies to enhance the reliability and observability of our complex systems. Ensure robust documentation and troubleshooting procedures are in place to support operational excellence.
• Team Collaboration and Leadership: Work closely with a team of skilled engineers who will look up to you for guidance and standards with regards to reliability, resilience and scalability. You will lead and collaborate on projects, sometimes working independently to deliver critical system improvements.
• Cross-Geographical Collaboration: Collaborate with engineering teams in India, ensuring smooth coordination and communication.
• Cluster Synchronization: Develop and execute strategies to ensure multiple production clusters are synchronized in terms of features, uptime, functionality, and SLA compliance. You will be responsible for creating repeatable processes that maintain consistency across different environments, enhancing the reliability and performance of our systems.
• Comprehensive Testing Strategies: Design and document comprehensive test plans that encompass various aspects of system reliability, including integration tests and periodic production tests. These plans will aim to proactively identify and mitigate risks, ensuring continuous system integrity and performance.
• Technical Troubleshooting and Problem-Solving: Engage in detailed analysis and troubleshooting of system issues. Develop and refine observability tools and practices to proactively monitor and address system performance.
• Scripting and Automation for efficiency: Identify common resolution/debugging/release patterns and taking steps towards their efficiency and automation.

What you'll bring to the role

• Experience: Ideal candidate would have around 7 years of experience in site reliability engineering or related fields, with a strong background in managing high-availability systems.
• Technical Expertise: Proficient in one of python or shell scripting, and extensive experience with AWS cloud environments and infrastructure management. Knowledge of system design complexities related to real-time, bidirectional communications.
• Leadership and Mentorship: Demonstrated ability to lead projects and mentor junior engineers, fostering a collaborative and productive environment.
• Communication Skills: Excellent communication skills to effectively manage team interactions and articulate technical challenges and solutions to stakeholders.
• Adaptability: Comfort with working in predetermined flexible hours to interact with teams across different time zones, ensuring project alignment and timely delivery.