Junior Security IT Operations Associate, Bulgaria

Responsibilities

• Support functional teams within the IT Operations division, collaborating with team leaders to ensure seamless and efficient IT operations that support all business units.
• Participate in vendor management and resource allocation planning within the IT Operations division, under the guidance of division leaders.
• Contribute to aligning team goals with corporate business objectives, following management directives and maintaining a security-conscious approach.
• Assist in the global standardization of IT operations and service delivery, working with regional team leaders to harmonize processes and practices.
• Assist in tracking and reporting inventory status and IT Operations-related projects, under the guidance of senior personnel.
• Serve as a point of contact for escalating IT Operations issues impacting different business units.
• Embrace and explore opportunities to apply AI tools and techniques to enhance IT operational efficiency and security. This includes a willingness to learn about and experiment with AI-driven solutions.
• Provide occasional after-hours support for critical IT Operations issues, under the guidance of senior personnel.
• As you demonstrate maturity and readiness, you will have the opportunity to contribute to further security-focused projects and initiatives, expanding your responsibilities and expertise.

Requirements

• Foundational knowledge of networks and cloud computing.
• Strong interest in IT security and a desire to learn about security best practices.
• Eagerness to learn about and apply AI tools and technologies to IT operations and security.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills.
• Strong problem-solving1 aptitude.   
• BSc/BA in IT or a relevant field.
• Fresh graduates and those with some work experience are encouraged to apply.